IT Technician

Indianapolis ZooIndianapolis, IN
Onsite

About The Position

If you are looking to begin your career in IT and have a passion for conservation, we're eager to meet you! The Indianapolis Zoo is currently seeking an entry-level Information Technology Technician to join our IT Department. Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. The successful candidate will have prior experience troubleshooting and repairing information technology systems. This position is integral to the Zoo and the Information Technology Department. Key responsibilities include supporting technical setups for public presentations, diagnosing and repairing IT equipment, and providing front-line support to Zoo staff and events. This is full-time, 40 hours/ week, position that will require availability for weekends, holidays, and overtime shifts, as needed. The anticipated work schedule for this position will be Sunday - Thursday.

Requirements

  • Must be 18 years old
  • Must have a valid driver's license with a record insurable by the Zoo's insurance
  • High School diploma or equivalent is required
  • Must be able to operate all computer systems at an advanced level
  • Ability to descend/ ascend ladders, steps, and uneven terrain, while maintaining body equilibrium to perform various tasks

Nice To Haves

  • Previous professional experience as an IT Technician or other related role is strongly preferred
  • A bachelor's degree in information technology or a related field from accredited institution is highly desirable

Responsibilities

  • Supporting technical setups for public presentations
  • Diagnosing and repairing IT equipment
  • Providing front-line support to Zoo staff and events
  • Collaborating with relevant animal care and education staff for presentations
  • Tracking inventory of IT equipment
  • Performing preventive maintenance
  • Assisting in budgeting for equipment replacement

Benefits

  • Resume and salary requirements submission for consideration
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