IT Technician

RREMC Restaurants, LLC•West Palm Beach, FL

4d•$70,000 - $75,000•Hybrid

About The Position

You’ll be part of a team that relies on technology to keep operations running smoothly across multiple locations. This role offers the opportunity to work on a variety of systems, solve real problems, and play a key role in supporting growing restaurant operations. If you enjoy building systems, fixing problems, and keeping technology running at its best, we’d love to hear from you.

Requirements

Proven experience as an IT Technician or similar technical support role
Strong troubleshooting and diagnostic skills
Solid understanding of computer systems, networks, and operating systems
Knowledge of internet security and data privacy best practices
Excellent communication and organizational skills
Ability to manage multiple tasks and projects effectively
Experience troubleshooting network and camera cabling
Ability to travel approximately 25% based on company needs and restaurant openings

Nice To Haves

Degree in Computer Science, Engineering, or related field
Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar
Experience installing or troubleshooting network/camera cabling (a plus)

Responsibilities

Install, configure, and maintain computer hardware, software, and system components
Set up desktops and laptops according to company specifications
Support and maintain local networks to ensure optimal performance
Troubleshoot hardware, software, and network issues and resolve problems quickly
Ensure the security and integrity of network and computer systems
Provide guidance and training to team members on proper use of systems and equipment
Schedule system upgrades and maintenance with minimal disruption to operations
Maintain accurate records of repairs, updates, and maintenance schedules
Identify equipment or technology needs and assist with ordering replacements
Support new restaurant openings and operational needs as required