IT Technician
About The Position
Under the supervision of Information Technology Coordinator, this position provides basic computer operational and software assistance to users, resolves operational problems, performs preventative maintenance, and is responsible for installing, configuring, troubleshooting, and maintaining desktop, laptop and mobile systems, as well as troubleshooting network connectivity, application security and other issues. The starting salary range is $23.02 - $25.91 per hour, reflecting steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.
Requirements
- High School Diploma or GED
- One (1) year of professional experience in a technology role providing services to end users.
- Demonstrate being self-motivated, self-disciplined, and diligent with forward thinking.
- Demonstrate the ability to think of their team over self and define success collectively rather than individually.
- The ability to effectively interact and communicate with others.
- Faith - is being sure of successfully achieving our mission, based upon our trust in a loving creator.
- Integrity - doing what is right, putting the needs of others above your own, and living by the highest values.
- Relationship - being committed to one another in a mutually respectful, dignified, healthy, and honoring manner.
- Stewardship is the use of any resource or talent entrusted to YBGR to fulfill the mission and values.
Responsibilities
- Assist in performing hardware and software installation procedures
- Perform software configuration on stand-alone computers and laptops
- Provide support in diagnosing hardware and software issues and troubleshooting activities
- Lay cables and wires for networks and ensure that they are in good working order
- Assist in handling data migration duties
- Take user support requests and take measures to fulfill requests
- Assist in hardware and software inventory management
- Handle periodic maintenance of hardware and software
- Troubleshoot equipment such as printers and scanners and other peripherals
- Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes.
- Deal constructively and helpfully with all other members of the organization.
- Fully support and model the mission and values of YBGR.
- Adhere to all policies, systems, safety requirements, and procedures of the organization.
- Take the initiative to identify problems and seek out solutions.
- Be a professional representative of the organization to those outside it.
- Participate and engage in monthly supervision/coaching meetings with supervisor.
- Be aware of the cultural and socioeconomic characteristics of persons served.
- Participate in required training as appropriate to the position and beneficial to YBGR.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
