IT Technician Intern

Tandem Diabetes Care

11d • $25 - $31 • Onsite

About The Position

The IT Technician intern will assist with a variety of onsite activities at our San Diego HQ Facility assisting both our IT Coordinators and Endpoint Systems Teams. This position will serve as a great entry into IT as this role will be introduced to key foundational competencies such as User Lifecyle Management, PC Imaging, Software Deployment, and basic deskside support tasks.

Requirements

• Excellent organizational skills with the ability to seamlessly prioritize multiple tasks.
• Experience with Microsoft Office Suite.
• Ability to present ideas and solutions to technical problems to both technical and non-technical employees
• Excellent customer service.
• Ability to work effectively in a team environment.
• Exceptional oral and written communication skills.
• Detail oriented with ability to work in fast-paced environment.
• Ability to read and understand technical manuals and software licensing agreements.
• High School Diploma
• Currently pursuing a degree in Computer Science, Information Technology, or a related field
• 6 months experience in a Service Desk or IT Support Position, preferred but not required.
• 6 months experience in a customer service role, preferred but not required

Responsibilities

• Assists with PC Imaging and endpoint provisioning tasks
• Assists the onsite Endpoint Systems Teams with a variety of hands-on tasks related to computer peripheral deployment and troubleshooting to basic support.
• Maintains accurate records of IT equipment inventory; keeping storage areas neat and organized.
• Assists IT Coordinators with shipping and receiving tasks.
• Assists with onsite walk-up support at Tandem HQ Facility.
• Organizes and prepares new hire IT equipment for pickup and shipping.
• Performs hardware diagnostics on break/fix laptops and determines if warranty or repair is applicable.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees