IT Intern

Bradley Caldwell Inc • Hazle Township, PA

2d • Onsite

About The Position

Full Time temporary position with the potential to become permanent based on performance and business needs. Immerse yourself in a dynamic, customer-focused environment in West Hazleton, PA. This onsite position offers you the unique opportunity to collaborate directly with experienced IT professionals, enabling you to gain hands-on experience in real-world projects. You’ll be part of a team that prioritizes customer-centric solutions, allowing you to develop skills that are essential in the ever-evolving tech landscape.
Day to day as a IT Intern
As a Full-Time IT Intern at Bradley Caldwell Inc., you will play a crucial role in our Help Desk Support team by responding to requests based on priority and completion dates, ensuring timely resolutions for our users. You will document your progress using standard operating procedures, allowing for a consistent approach to technology support. Your engagement in discussions regarding technology strategy will provide valuable insights into our future needs.
This position requires strong communication skills, as you will interact with personnel at all levels within the organization. Additionally, you will assist with PC system and printer installations, upgrades, and maintenance, as well as supporting server and PC backups. Lastly, you’ll gain significant experience in managing Active Directory, ensuring users and resource objects are effectively administered to enhance our operational efficiency.
Would you be a great IT Intern?
To be successful as a Full-Time IT Intern at Bradley Caldwell Inc., candidates should possess a solid foundation in PC hardware and peripheral devices, coupled with relevant experience in a diverse network environment. Familiarity with network equipment and associated technologies is essential for effective problem-solving and support. Proficiency in Microsoft Windows operating systems, including server variants, is a must, as it forms the backbone of our operations. Additionally, a strong command of Microsoft Office applications will aid in documentation and communication tasks.
Successful candidates will demonstrate analytical skills, a customer-centric approach, and the ability to interact seamlessly with all levels of staff, ensuring that they contribute effectively to our technology strategy and service goals. Your proactive attitude and willingness to learn will be invaluable in navigating the challenges of this dynamic IT environment.

Requirements

• Relevant experience with PC hardware and peripheral devices
• Relevant experience in diverse network environment; knowledge of network equipment and associated technologies
• Microsoft Windows operating systems; server operating systems
• Microsoft Office
• Analytical skills
• Customer-centric approach
• Ability to interact seamlessly with all levels of staff
• Proactive attitude
• Willingness to learn

Responsibilities

• Respond to requests based on priority and completion dates, ensuring timely resolutions for our users
• Document your progress using standard operating procedures, allowing for a consistent approach to technology support
• Engagement in discussions regarding technology strategy will provide valuable insights into our future needs
• Interact with personnel at all levels within the organization
• Assist with PC system and printer installations, upgrades, and maintenance
• Supporting server and PC backups
• Managing Active Directory, ensuring users and resource objects are effectively administered to enhance our operational efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees