IT Technician II
About The Position
Bowman has an opportunity for a IT Technician II to join our team in Houston, TX. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That’s why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.
Requirements
- High School Diploma or GED.
- Courses in Computer Science.
- Three or more (3+) years of experience in a related field.
- Proven success troubleshooting general computer hardware.
- Experience with Microsoft operating systems.
- Ability to perform tasks with minimal supervision.
- Ability to work both independently and within a team environment.
- Ability to effectively communicate with all levels of the organization and external partners.
- Highly motivated and problem-solving attitude.
- Strong sense of urgency in responding to constituents.
- Effective verbal and written communication skills.
- Strong work ethic and commitment to quality.
- Self-reliance and ability to operate independently with limited direction.
- Effective working relationship with internal leaders and peers, as well as external clients.
- Ability to effectively manage multiple time-sensitive tasks.
Responsibilities
- Perform work under moderate supervision. Receive direction on moderately complex assignments, tasks, and execution. Work is frequently reviewed by more senior staff to ensure application of sound techniques and principles. Review work produced by junior staff for quality assurance.
- Collaborate with senior IT team members to support departmental initiatives, expand technical knowledge, and contribute to the delivery of reliable IT services across the organization.
- Set up and deploy computer equipment.
- Install software.
- Schedule hardware repairs with vendors.
- Maintain computer equipment inventory.
- Miscellaneous job-related duties as assigned by the Service Desk Manager or IT Technicians Lead.
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement savings plan with company match
- Paid time off, sick leave, and paid holidays
- Tuition reimbursement and professional development support
- Discretionary bonuses and other performance-based incentives
- Employee Assistance Program (EAP), wellness initiatives, and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
