IT Technician I
About The Position
Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to: Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment. Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Builds, tests, and deploys computers with correct software for the installation. Performs periodic inventories of desktop computer, telephone, and office equipment. Pulls data cables as necessary to accomplish task at hand.
Requirements
- Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required.
- Achieve passing score on basic computer skills exam.
- Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems.
- Must be willing and able to work holidays and weekends as needed.
- Excellent organizational, verbal, interpersonal, and customer relations skills.
- Must be 21 years of age or older.
- Current Oregon Drivers License with the ability to qualify for the UIDC’s Drivers Program.
- Must be able to obtain a Class III Gaming License
Nice To Haves
- 1-year prior experience in customer service-related field preferred.
- Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred.
- Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred.
Responsibilities
- Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment.
- Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment.
- Builds, tests, and deploys computers with correct software for the installation.
- Performs periodic inventories of desktop computer, telephone, and office equipment.
- Pulls data cables as necessary to accomplish task at hand.
Benefits
- Comprehensive medical, dental, vision, and Rx coverage
- Generous Paid Time Off to recharge and enjoy life
- 401k with up to a 3.5% employer match to secure your future
- 20¢ per gallon fuel discounts to keep you moving
- Direct Pay (Payday Advance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
