IT Technician - Help Desk Support

Siouxland Community Health Careers • Sioux City, IA

4d • Onsite

About The Position

Siouxland Community Health Center has an opening for an IT Technician - Help Desk Support. This is a full-time position. The successful candidate must have solid experience and advanced knowledge in Information Technology, MIS, or a related field. A Bachelor's degree is preferred. Programming skills and/or previous work in Microsoft Access are also desired. Strong organizational, communication (oral and written), presentation, and interpersonal skills are essential. Previous experience in computer troubleshooting and problem-solving, as well as with a variety of computer applications, is required. Knowledge and experience with Windows server, Windows XP/7/10 Professional, and Exchange Server are necessary. Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws. SCHC participates in E-Verify. Pre-employment drug screen, background check, and review of required immunizations are part of the hiring process. Exemptions may be granted for religious or medical accommodation.

Requirements

• Associates Degree in Information Technology, MIS or related field.
• Solid experience & advanced knowledge of Information Technology, MIS or related field.
• Programming skills and/or previous work in Microsoft Access.
• Strong organizational, communication (oral and written), presentation, and interpersonal skills.
• Previous experience in computer trouble-shooting and problem-solving required.
• Previous experience with a variety of computer applications required.
• Knowledge and experience with Windows server, Windows XP/7/10 Professional, Exchange Server.

Nice To Haves

• Bachelor’s preferred.

Responsibilities

• Develop, implement, design and set-up computer programs, applications, systems, databases and forms.
• Maintain, support and trouble-shoot key software systems.
• Maintain, trouble-shoot, and secure computer equipment and printers.
• Monitor and maintain security system and assign security keys.
• Assign applicable resources to staff (email, long distance code, computer log-on, etc.).
• Maintain configuration of all clinic-wide operating systems.
• Anticipate and troubleshoot problems and system failures with all networks and web services.
• Coordinate and monitor IS technical systems and repairs.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws.
• Pre-employment drug screen, background check, and review of required immunizations.
• Exemptions may be granted for religious or medical accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree