IT TECHNICIAN - HELP DESK SUPPORT

Siouxland Community Health Center • Sioux City, IA

5d • Onsite

About The Position

Siouxland Community Health Center has an opening for an IT Technician - Help Desk Support. This is a full-time position. The successful candidate will be responsible for developing, implementing, designing, and setting up computer programs, applications, systems, databases, and forms. They will also maintain, support, and troubleshoot key software systems, as well as maintain, troubleshoot, and secure computer equipment and printers. Additional duties include monitoring and maintaining security systems, assigning security keys, assigning applicable resources to staff (email, long distance code, computer log-on, etc.), maintaining the configuration of all clinic-wide operating systems, anticipating and troubleshooting problems and system failures with all networks and web services, and coordinating and monitoring IS technical systems and repairs. These functions are not all inclusive.

Requirements

• Associates Degree in Information Technology, MIS or related field.
• Programming skills and/or previous work in Microsoft Access.
• Strong organizational, communication (oral and written), presentation, and interpersonal skills.
• Previous experience in computer trouble-shooting and problem-solving required.
• Previous experience with a variety of computer applications required.
• Knowledge and experience with Windows server, Windows XP/7/10 Professional, Exchange Server.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Develop, implement, design and set-up computer programs, applications, systems, databases and forms.
• Maintain, support and trouble-shoot key software systems.
• Maintain, trouble-shoot, and secure computer equipment and printers.
• Monitor and maintain security system and assign security keys.
• Assign applicable resources to staff (email, long distance code, computer log-on, etc.).
• Maintain configuration of all clinic-wide operating systems.
• Anticipate and troubleshoot problems and system failures with all networks and web services.
• Coordinate and monitor IS technical systems and repairs.

Benefits

• Pre-employment drug screen
• Background check
• Review of required immunizations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree