IT Technician - Data Center

Wesco•Little Rock, AR

2d•Onsite

About The Position

Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector. As the IT Technician - Data Center, you will be responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. You will perform advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements.

Requirements

High School Degree or Equivalent
2+ years of related work experience with server builds in a production data center environment.
Strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting
Ability to lift up to 50 lbs throughout the day
Ability to read installation drawings (Visio drawings/spreadsheets)
Knowledge of cable limitations to daily work (distance limitations, etc.)
Basic understanding of Unix / Windows booting process, commands, and system command language
Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects
Experience with troubleshooting all circuits with carriers

Nice To Haves

One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA – CFOT, Comp-TIA A, Comp TIA Network+

Responsibilities

Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU’s.
Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations.
Conduct carrier circuit testing.
Work with IT Lead or customer to troubleshoot issues.
May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.