IT Engineer - Data Center

SHI International•Somerset, NJ

5d•Hybrid

About The Position

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. The IT Engineer – Data Center supports enterprise data center infrastructure, operations, and modernization efforts across SHI environments. This role requires hands-on infrastructure expertise, technical troubleshooting, documentation, vendor coordination, and cross-functional execution across server hardware, virtualization, monitoring, power, cabling, inventory management, compliance, and operational reliability. This position is required to report to the Somerset, NJ location on a hybrid basis. This role helps bridge implementation planning, operational requirements, and long-term supportability for critical data center systems. Support enterprise data center infrastructure across SHI facilities by maintaining server hardware lifecycle processes, rack and row organization, cabling standards, asset accuracy, environmental monitoring, and operational readiness. Contribute to data center modernization initiatives involving Data Center Expert, Sunbird, PDU infrastructure, rack inventory, environmental alerting, device licensing, and power visibility to improve monitoring, capacity awareness, and infrastructure supportability. Partner with infrastructure, networking, facilities, compliance, project management, purchasing, and vendor teams to coordinate technical requirements, resolve blockers, track deliverables, and move infrastructure projects forward. Translate hands-on operational requirements into actionable implementation plans, technical documentation, inspection records, support procedures, and process improvements that increase repeatability and reduce dependency on tribal knowledge. Provide practical infrastructure insight during planning discussions by identifying implementation risks, support challenges, monitoring gaps, and operational considerations that influence long-term solution success.

Requirements

Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet - Intermediate
Experience in managing and maintaining computer systems and networks to ensure optimal performance and security. - Intermediate
Familiarity with tools such as Puppet, KernelCare, Tenable, and/or Tanium for automating and managing cloud environments. - Intermediate
Understanding of directory services such as Active Directory and LDAP for efficient user and resource management. - Intermediate
Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams preferred - Intermediate
Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required
CCNA certification is required upon hire, or must be obtained within six months of starting the role.
5+ years of experience supporting enterprise networking environments, with hands-on experience in DNS, DHCP, and/or IPAM.

Nice To Haves

CCNP or equivalent advanced networking certification
Experience designing and supporting enterprise-scale DDI architectures.
Familiarity with automation and scripting (e.g., PowerShell, Python, APIs) to improve operational efficiency.
Experience contributing to platform standardization, service catalogs, or reference architectures.
Experience supporting hybrid environments across on-premises, data center, and cloud-connected networks.

Responsibilities

Support enterprise data center infrastructure across SHI facilities by maintaining server hardware lifecycle processes, rack and row organization, cabling standards, asset accuracy, environmental monitoring, and operational readiness.
Contribute to data center modernization initiatives involving Data Center Expert, Sunbird, PDU infrastructure, rack inventory, environmental alerting, device licensing, and power visibility to improve monitoring, capacity awareness, and infrastructure supportability.
Partner with infrastructure, networking, facilities, compliance, project management, purchasing, and vendor teams to coordinate technical requirements, resolve blockers, track deliverables, and move infrastructure projects forward.
Translate hands-on operational requirements into actionable implementation plans, technical documentation, inspection records, support procedures, and process improvements that increase repeatability and reduce dependency on tribal knowledge.
Provide practical infrastructure insight during planning discussions by identifying implementation risks, support challenges, monitoring gaps, and operational considerations that influence long-term solution success.