IT Technician 5 - College of Science

Nevada System of Higher Education • Reno, NV

1d • Onsite

About The Position

The College of Science at the University of Nevada, Reno is seeking applications for an IT Technician 5. The purpose of this position is to support the academic computing environment for all departments in the College of Science, specifically teaching labs. The position will maintain and repair over 75 desktop PC workstations in the college academic computer labs; replace and re-image and troubleshoot desktop PC workstations when necessary; maintain a license server for Mining/Metallurgy; and maintain virtual machine hosts running licensing software. This position will provide desktop PC and Apple Mac support for all computers utilized by staff, faculty, graduate students and postdoctoral scholars in the College of Science, including configuring OS and software according to University Policies and Procedures. This position is responsible for installation, diagnosis, servicing, and repairing microcomputer and peripheral hardware and software, performing upgrades, modifications, and relocations of microcomputer and peripheral hardware and software on computer equipment, and provide user support for faculty and students using the facilities within the college. In addition, this position will provide technical support for the Fleischmann planetarium for an LED display system, both computer and system hardware and software in the absence of planetarium support staff.

Requirements

• Graduation from high school or equivalent education and two (2) years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR One (1) year of relevant experience as an IT Technician IV in Nevada State service; OR An equivalent combination of education and experience as described above.

Nice To Haves

• Experience with desktop computing support is preferred.

Responsibilities

• Maintain and repair over 75 desktop PC workstations in the college academic computer labs.
• Replace and re-image and troubleshoot desktop PC workstations when necessary.
• Maintain a license server for Mining/Metallurgy.
• Maintain virtual machine hosts running licensing software.
• Provide desktop PC and Apple Mac support for all computers utilized by staff, faculty, graduate students and postdoctoral scholars in the College of Science, including configuring OS and software according to University Policies and Procedures.
• Installation, diagnosis, servicing, and repairing microcomputer and peripheral hardware and software.
• Performing upgrades, modifications, and relocations of microcomputer and peripheral hardware and software on computer equipment.
• Provide user support for faculty and students using the facilities within the college.
• Provide technical support for the Fleischmann planetarium for an LED display system, both computer and system hardware and software in the absence of planetarium support staff.

Benefits

• Health insurance options including dental and vision
• Life insurance, generous annual and sick leave
• E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options.
• Mountain EAP supports employees (and eligible dependents) through life's difficult moments.
• Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate.
• Staff Employees’ Council (SEC) represents all Classified employees.
• Classified Staff Grants-In-Aid Benefit
• Classified Employee Family Opportunity Program for spouses, domestic partners, and dependents of classified employees (working at least a 50% full-time equivalent).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees