IT Technical Support
Clearbrook•Arlington Heights, IL
•$50,000 - $50,000•Onsite
About The Position
Clearbrook is a non-profit, social services agency that specializes in providing innovative tools, services, and opportunities to individuals with intellectual and developmental disabilities. This position involves completing help desk functions by providing technical support to end users, troubleshooting hardware and software issues, coordinating off-site service and installation visits, performing routine and preventive maintenance on equipment, and creating training materials on system software.
Requirements
- High School Diploma - Required
Nice To Haves
- Bachelor's Degree - Preferred
Responsibilities
- Complete help desk functions by providing technical support to end users
- Troubleshoot hardware and software issues
- Coordinate off-site, outside agency service and installation visits
- Provide routine and preventive maintenance on equipment
- Provide training materials on system software
Benefits
- Group term life insurance
- Long-term disability insurance
- Health insurance
- Optional dental insurance
- Optional short-term disability insurance
- Optional critical illness/accident insurance
- 403(b) retirement savings plus company contributions
- Paid sick days
- Paid holidays off
- Paid vacation
- Opportunities for referral bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
