IT Technical Specialist Intern

Teledyne Technologies Incorporated•Huntsville, AL

5d•Onsite

About The Position

Start your IT career with hands-on experience in a professional environment supporting day-to-day operations. You’ll work alongside an experienced IT team, assisting end users, resolving common technical issues, and learning how enterprise systems function. This role is ideal for someone with foundational IT knowledge who is eager to grow through practical, on-site experience. You’ll build skills in hardware setup, troubleshooting, and service desk processes while contributing to real IT support activities.

Requirements

High school diploma or equivalent required.
Basic IT knowledge through coursework, certifications, personal projects, or school lab experience is helpful, but prior professional IT experience is not required.
Basic knowledge of or exposure to the following technologies: Windows 10 or Windows 11
Microsoft Office 365, including Outlook and Teams
Computer hardware and common peripherals
Basic troubleshooting for software and hardware issues
Familiarity with Active Directory or similar account management tools is a plus
Strong willingness to learn new technologies and follow documented IT processes.
Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Nice To Haves

Working toward an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field are preferred.

Responsibilities

Assist with responding to and prioritizing tickets assigned to the local IT support team
Help troubleshoot basic hardware, software, and peripheral issues, escalating more complex problems as needed
Document end-user interactions and completed work in the service desk tool
Assist with creating and updating Knowledge Base articles for common issues
Provide basic site IT support, including: PC setup, imaging, and basic troubleshooting
Printer setup and basic support
New user workstation preparation and account setup assistance
Support for common business applications such as Microsoft Office and Teams
Support for monitors, keyboards, mice, docks, and other peripherals
Assist with conference room technology setup and basic troubleshooting
Help maintain loaner equipment and checkout records
Assist with hardware refreshes, device deployments, and inventory-related tasks
Help review logs, follow documented procedures, and support routine maintenance activities
Participate in team projects and other assigned tasks while gaining hands-on IT experience