IT Technical Contract Lead
About The Position
SHR is a premier technology integrator solving our nation’s most complex modernization and readiness challenges across the defense, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and AI. With an intimate understanding of our customers’ challenges and deep expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions. We are a rapidly growing organization seeking an experienced IT Technical Contract Lead to serve as a senior technical authority to lead complex IT operations, provide oversight across enterprise IT systems and operations, and ensure the successful delivery of enterprise infrastructure in support of critical mission objectives in Arlington, VA.
Requirements
- Experience leading enterprise IT infrastructure operations and technical teams
- Strong background in server architecture, deployment, and sustainment (physical/virtual)
- Experience managing major IT incidents and using ITSM tools (e.g., Remedy)
- Proficiency with Active Directory, Group Policy, DNS, DHCP, and DFS
- Experience with Windows Server (2012+) and Unix/Linux systems
- Broad knowledge across infrastructure domains (networks, SAN, security, and systems)
- Demonstrated troubleshooting, engineering, and technical leadership skills
- U.S. Citizenship
- Active Secret Clearance
Responsibilities
- Serve as the primary technical authority for all IT services under the contract.
- Provide strategic guidance to Program Management, staff, and Government Leadership.
- Lead the design, deployment, and sustainment of enterprise IT infrastructure (physical and virtual).
- Direct response and resolution for major IT incidents and operational issues.
- Oversee ITSM processes and tools (e.g., Remedy) for service delivery.
- Manage core infrastructure services, including Active Directory, Group Policy, DNS, DHCP, and DFS.
- Ensure performance, security, and compliance across Windows and Unix/Linux environments.
- Provide technical leadership, tasking, and mentorship to engineering and support teams.
Benefits
- Competitive salary based on experience
- Comprehensive benefits package including health, dental, vision, and retirement plans
- Paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
