IT Tech

Prime HealthcareWoonsocket, RI
Onsite

About The Position

At Landmark Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Landmark Medical Center is actively seeking new members to join its award-winning team! Landmark Medical Center is a 214-bed acute care hospital in Woonsocket, RI. The hospital has been “A”rated for patient safety by The Leapfrog Group and has received numerous Healthgrades awards for patient safety excellence, heart care, and orthopedics. Originally known as the "Woonsocket Hospital," Landmark Medical Center has been serving the communities of northern Rhode Island and southern Massachusetts since 1873. Learn more at www.landmarkmedical.org .

Requirements

  • High school diploma or equivalent if hired before 9/2026
  • Associate’s degree in Information Technology, Computer Science, or related field required if hired after 9/2026
  • Bachelors degree in Information Technology, Computer Science, or related field preferred
  • Relevant certifications (e.g., CompTIA A+, Network+, or similar).
  • Proven experience in IT support or a similar role, preferably in a healthcare environment.
  • Strong knowledge of computer hardware, software, and networking concepts.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.

Nice To Haves

  • Open to travelling up to 50% of the time.

Responsibilities

  • Providing technical support and maintenance for desktop computing systems.
  • Troubleshooting hardware and software issues.
  • Ensuring the availability and functionality of end-user devices.
  • Delivering excellent customer service to staff and clinicians.
  • Working closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.
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