IT Systems Technical Specialist

State of Maryland•Baltimore City, MD

2d•Hybrid

About The Position

The main purpose of this full-time IT Systems Technical Specialist position will be to plan, design, and develop the LTSSMaryland operating system and enhancement initiatives by managing business leads, conducting business process analysis, and translating program needs into clear, actionable system requirements. This position will support LTSSMaryland stakeholders by guiding them through the Application Development Life Cycle (ADLC), including requirements definition, testing, validation, and release activities, while ensuring alignment with program goals and technical constraints. This position will also serve as a key liaison between non-technical business owners, program leadership, and the software development vendor, providing recommendations for process improvement, ensuring requirements accuracy, and validating that delivered functionality meets business expectations. Additionally, this position will support, consult, and may be responsible for projects within the Medicaid IT project ecosystem as assigned. This position is hybrid telework eligible.

Requirements

Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.
Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.
Graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.
Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.
Possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.
U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Nice To Haves

Experience supporting LTSSMaryland, Medicaid, healthcare, or other large-scale government technology systems.
Experience with business analysis, requirements management, user acceptance testing, and Agile development methodologies.
Experience working with software development vendors and cross-functional technical and business teams.
Experience supporting system implementation, enhancement, or modernization initiatives in a regulated environment.
Strong analytical, communication, and stakeholder engagement skills.

Responsibilities

Plan, design, and develop the LTSSMaryland operating system and enhancement initiatives.
Manage business leads.
Conduct business process analysis.
Translate program needs into clear, actionable system requirements.
Support LTSSMaryland stakeholders by guiding them through the Application Development Life Cycle (ADLC), including requirements definition, testing, validation, and release activities.
Ensure alignment with program goals and technical constraints.
Serve as a key liaison between non-technical business owners, program leadership, and the software development vendor.
Provide recommendations for process improvement.
Ensure requirements accuracy.
Validate that delivered functionality meets business expectations.
Support, consult, and may be responsible for projects within the Medicaid IT project ecosystem as assigned.