IT System Specialist Wanted!

Taher, Inc.•Minnetonka, MN

1d•Hybrid

About The Position

Taher has fed communities for more than 40 years, and it's now building the technology to bring food service and nutrition into the future across the US. We're growing our IT team and looking for a hands-on IT Systems Specialist who enjoys solving problems for real people and keeping systems secure and reliable. You'll be Taher's first point of contact for technical support and the day-to-day administrator of our systems, which are mostly in the Microsoft ecosystem. You'll support employees at our corporate office in person, and support our field staff at client sites across the country remotely. Clear, patient communication matters as much as technical skill in this job. We'll train you where you need it. If you're interested, there's room to grow into cloud, automation, or software engineering.

Requirements

2--5 years in an IT support or systems administration role in a Microsoft environment
Hands-on administration of Microsoft 365 and Entra ID (Azure AD)
Working knowledge of Windows Server and networking basics (DNS, DHCP, VPN, firewalls)
Strong communication skills with non-technical users
Associate's degree in a technical field or Bachelor's, or equivalent experience

Nice To Haves

CompTIA Network+ or Security+, or Microsoft 365 Certified: Administrator Associate (or willingness to earn one in your first year)
Experience with SonicWall, ThreatLocker, or similar security tools
Exposure to Azure, Microsoft SQL / ODBC, OpenText, Git/GitHub, or Jira
Scripting with PowerShell

Responsibilities

Resolve hardware, software, and access issues quickly.
Track recurring problems and fix the root cause instead of just closing tickets.
Provision, maintain, and decommission employee devices.
Keep endpoint security and policy compliance consistent.
Manage Microsoft 365 and Entra ID accounts, groups, licensing, and least-privilege access.
Look after our small on-prem footprint (Windows Server, SonicWall firewalls/VPN, switches, ISP equipment).
Coordinate with vendors on licensing, renewals, and hardware refreshes.
Help put security policy in place, maintain tools like ThreatLocker, and respond to emerging threats.
Give the IT Director recommendations on the state of our systems.
Keep documentation and runbooks up to date in Jira.