IT Systems SME
About The Position
Western Door Federal, part of the Seneca Nation Group (SNG), is seeking an IT Systems SME to support the National Guard Bureau (NGB) in Arlington, VA. This on-site position provides administrative support to the NGB Contracting and Integration Office. The role requires an intermediate level of experience supporting federal contracting or acquisition organizations. SNG offers a comprehensive benefits package, competitive pay, flexible work-life balance, and professional development opportunities, reflecting a commitment to providing financial and non-financial benefits back to the members of the Seneca Nation.
Requirements
- US Citizen
- Bachelors Degree or equivalent experience
- 8 years of experience in a similar IT systems role
- Strong written and oral communication skills
Nice To Haves
- Previous experience supporting federal contracting or acquisition organizations
- Comp TIA A+ and/or Network+ certifications
Responsibilities
- Coordinate, submit, and obtain new network user and email accounts, IT hardware, and VPN requests for all new employees, including submitting all required documents for approval.
- Troubleshoot problems and issues related to existing network user and email accounts, providing logistical support to resolve general IT issues.
- Support end users with installing systems software updates.
- Provide advisory and logistics support for IT systems operation, audio visual applications, Video Teleconference (VTC) systems, and other application integration for virtual and remote meetings.
- Submit requests for new IT hardware to the Property Book Officer (PBO), inspect equipment for functionality, and place new property at the designated workspace.
- Serve as the Alternate Property Liaison Officer (Alternate PLO) and work with the Property Book Holder to complete semi-annual and annual inventory checks.
- Inspect all “burn bags” to ensure they are labeled and dispose of them in accordance with the building SOP.
- Perform other duties as assigned.
Benefits
- Competitive pay
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Voluntary benefit programs (critical illness, hospital, and accident)
- Health savings accounts
- Flexible spending accounts
- Retirement 401K plan
- Paid leave programs
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
