IT Systems & Reliability Intern

arriviaPhoenix, AZ

About The Position

Join us this summer to gain hands-on experience in the engine room of a global travel technology company. At arrivia, our Systems & Reliability internship is designed for technical problem solvers who want to learn how enterprise-level infrastructure is built and secured. You will work directly with our Director of Systems Engineering and M365 Engineers to manage a global cloud footprint.

Requirements

  • Currently pursuing a degree in Computer Science, Cloud Computing, or Systems Engineering.
  • A strong interest in Linux/Windows environments and foundational knowledge of cloud environments (Azure preferred).
  • A knack for identifying the "root cause" of an issue rather than just applying a temporary fix.
  • Comfort using AI assistants to help with script drafting and technical research.

Responsibilities

  • Utilize PowerShell or Python to automate repetitive system tasks and permission audits.
  • Gain hands-on experience with Azure Active Directory (Entra ID) and M365 security policies.
  • Help monitor global system health and assist in researching configurations that improve network uptime and security.
  • Build out internal "knowledge base" guides for our Level 1 and 2 engineers to streamline troubleshooting.
  • Implement AI tools to help analyze system logs or draft initial troubleshooting paths for complex technical failures.
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