IT Systems Engineer

Assort Health•San Francisco, CA

28d•$135,000 - $145,000•Onsite

About The Position

Assort Health is seeking an IT Systems Engineer to join their growing IT team. This role is crucial for scaling IT infrastructure across the company, encompassing endpoint management, identity systems, and daily operations. The IT Systems Engineer will be part of the Security organization, collaborating with all teams to establish secure, reliable, and scalable IT systems in a rapidly expanding environment. This is a foundational position with significant ownership, involving critical initiatives such as identity and access management, device lifecycle management, and IT onboarding/offboarding, alongside handling immediate operational needs. The work performed will directly contribute to the company's secure and efficient scaling as it grows.

Requirements

3+ years of experience in Systems Engineering, IT Engineering, or similar roles
Experience building and managing IT systems and workflows in a growing organization
Strong understanding of identity and access management (SSO, SAML, SCIM, RBAC, etc.)
Experience implementing and managing enterprise SaaS tools at scale
Familiarity with device management platforms (e.g., Jamf, Microsoft Intune)
Experience with identity providers like Okta
Strong troubleshooting skills across macOS and Windows environments
Ability to operate independently and take full ownership of IT infrastructure
Comfortable working onsite and supporting employees in real time

Nice To Haves

Experience scaling IT systems in a high-growth startup environment
Background in security or working closely with security/compliance teams
Experience building automation or self-service IT workflows
Familiarity with office network infrastructure (VPNs, access points, etc.)
Experience supporting compliance frameworks or handling sensitive data environments

Responsibilities

Build and own identity and access management end-to-end, including SSO integrations, user provisioning, and access controls across all applications.
Lead the rollout and long-term ownership of Okta to centralize and secure access management.
Design and implement scalable IT systems that support company growth and compliance requirements.
Manage endpoint infrastructure, including provisioning, configuration, patching, and lifecycle management.
Own employee onboarding and offboarding workflows, ensuring seamless day-one experiences and secure offboarding processes.
Handle day-to-day IT operational requests including access management, troubleshooting, and employee support.
Build automation and self-service systems to reduce manual IT workload and eliminate bottlenecks.
Establish processes that reduce single points of failure and improve system reliability.
Set up and maintain office network infrastructure, including VPNs, access points, and ongoing troubleshooting.
Design and implement secure asset disposition processes for retiring and wiping devices.
Troubleshoot issues across macOS and Windows environments in a fast-paced, in-office setting.
Transition IT from ad hoc support to structured, scalable systems.
Partner with Security to ensure compliance and strong security practices across all IT systems.
Own key areas of IT infrastructure as part of a growing team, building processes that will scale with headcount growth.
Provide in-person support and real-time problem-solving in a highly collaborative office environment.