IT Systems Engineer

Apex Fintech Solutions
Hybrid

About The Position

As an IT Systems Engineer at our company, you will be a supportive member of the Apex Silver business unit, assisting with the implementation, maintenance, and basic troubleshooting of the IT infrastructure and batch operations that support our organization’s goals. The ideal candidate will have a foundational understanding of both cloud system administration and software systems, and an eagerness to learn about network management and data architecture. Your contributions will help maintain infrastructure performance, support system security, support application development, and learn to provide solutions that align with business needs. This is a learning and growth-oriented role that requires basic technical skills, an analytical mindset, and a proactive approach to learning.

Requirements

  • Associate’s or Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
  • 0-2 years of experience in IT support, systems administration, or a similar entry-level role.
  • A demonstrated interest in IT infrastructure and systems.
  • Basic knowledge of operating systems such as Linux or Windows, and an understanding of server concepts.
  • Basic understanding of network hardware, protocols, and security; familiarity with TCP/IP concepts.
  • Developing analytical and problem-solving skills with the ability to approach issues logically.
  • Good communication and interpersonal skills, with the ability to clearly convey technical information.
  • Ability to work effectively in a team environment and willingness to learn from others.
  • Eagerness to adapt to new technologies and integrate them into existing systems.

Nice To Haves

  • Relevant certifications in cloud technology.
  • Familiarity with cloud concepts (AWS, Azure, Google Cloud Platform).

Responsibilities

  • Assist in reviewing system logs and identifying potential basic issues within hosted environments on Amazon Web Services and Google Cloud Platform, under supervision.
  • Support the implementation of new and existing products and assist with upgrades to existing client implementations.
  • Help maintain IT infrastructure to ensure optimal performance.
  • Provide basic support across the organization.
  • Troubleshoot common issues that arise in everyday operations, ensuring minimal downtime, addressing everyday needs of the business, and learning business continuity procedures.
  • Assist in implementing security solutions to protect systems from basic cyber threats.
  • Learn about infrastructure compliance with applicable regulations and standards.
  • Participate in both IT and application projects, assisting senior team members and learning to collaborate with cross-functional teams.
  • Assist in creating and updating documentation for system deployments, changes, and upgrades; maintain operational, configuration, and other procedural documentation as required.
  • Learn about capacity planning and assist in gathering data for performance enhancement.

Benefits

  • healthcare benefits (medical, dental and vision, EAP)
  • competitive PTO
  • 401k match
  • parental leave
  • HSA contribution match
  • paid subscription to the Calm app
  • generous external learning and tuition reimbursement benefits
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