IT Systems Engineer

SAIC•Suffolk, VA
•Onsite

About The Position

SAIC is seeking a Systems Engineer to serve as a Senior Systems Administrator supporting the sustained operation and maintenance of a newly deployed US Navy enterprise transport network. The role helps ensure 24/7/365 availability and reliability by providing end-to-end visibility across the network, systems, and elements, and by facilitating operations, administration, maintenance, and provisioning to preserve the operational integrity of a mission-critical network. This is shift work covering 24/7 operations at the Navy customer’s site in Suffolk, Virginia. The position provides Tier 2 engineering operations support, monitors infrastructure and managed services, performs system and equipment maintenance, and operates established access, recovery, asset, configuration, change, and incident management processes. The role also requires keeping deployed equipment’s firmware, software, and patches current. The position requires a bachelor’s degree in computer science or a related discipline and two years of relevant experience in enterprise architecture and support of a large network infrastructure; additional experience may be considered in lieu of a degree. An active Secret clearance and IAT Level II certification are required.

Requirements

  • Bachelor’s degree in computer science or a related discipline and two years of relevant experience in enterprise architecture and supporting a large network infrastructure; additional years of experience may be considered in lieu of a degree.
  • Active Secret security clearance.
  • Experience deploying and administering Linux and Windows Server.
  • Experience with Active Directory, Group Policy, and DNS.
  • Experience with Python, BASH, PowerShell, or similar scripting languages.
  • Experience with Ansible (Tower), Puppet, Chef, Terraform, containerization, Jenkins, or similar tools.
  • Experience deploying virtual machines within VMware vSphere.
  • Working knowledge of routers, switches, firewalls, and Virtual Private Network devices.
  • Understanding of TCP/IP routing and subnetting.
  • IAT Level II certification, including Security+ and an operating-system certification; a six-month waiver is authorized to obtain the operating-system certification.
  • Ability to work shifts covering a 24/7 operational environment, including weekends.
  • Ability to cover a rotating on-call schedule.

Nice To Haves

  • Experience with Nautobot, RHEL Satellite, InfoBlox DDI, or Red Hat Linux 8.
  • CompTIA Linux+, Red Hat Linux, or Microsoft Certified: Windows Server Hybrid Administrator Associate certification.

Responsibilities

  • Provide Tier 2 engineering operations support to identify, triage, and address outages; analyze symptoms and potential root causes; implement resolutions or escalate issues to Tier 3 support.
  • Use advanced monitoring tools and processes to oversee network infrastructure and monitor the performance and availability of managed services and systems across multiple exchange points.
  • Perform day-to-day maintenance, fixes, configuration corrections, software and hardware updates, and deployments.
  • Adhere to system and operational reporting obligations.
  • Operate and maintain privileged access solutions.
  • Continuously verify failover processes and disaster recovery procedures.
  • Operate and maintain hardware upgrade processes and procedures.
  • Update and maintain software builds applicable to deployed equipment.
  • Operate and maintain asset management processes and procedures.
  • Operate and maintain configuration management.
  • Enact change management for the solution.
  • Operate and maintain existing incident management processes.
  • Keep firmware, software updates, and patches current for equipment.
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