IT Systems Engineer

SAIC•Suffolk, VA
•Onsite

About The Position

SAIC is seeking a Systems Engineer to serve as a Systems Administrator supporting the sustained operation and maintenance of a newly deployed U.S. Navy enterprise transport network. The role helps ensure 24/7/365 availability and reliability by providing end-to-end network, system, and element visibility and facilitating rapid operations, administration, maintenance, and provisioning of a mission-critical network. The position requires technical expertise and a commitment to excellent service delivery. This is a shift-work role supporting 24/7 operations at the Navy customer’s site in Suffolk, Virginia. The employee must be able to work weekends and participate in a rotating on-call schedule.

Requirements

  • Bachelor’s degree in computer science or a related discipline and two years of relevant experience in enterprise architecture and supporting a large network infrastructure; additional years of experience may be considered in lieu of a degree.
  • Active Secret security clearance.
  • Experience deploying and administering Linux and Windows Server.
  • Experience with Active Directory and Group Policy.
  • Experience with DNS.
  • Experience with Python, BASH, PowerShell, or similar tools.
  • Experience with Ansible (Tower), Puppet, Chef, Terraform, containerization, Jenkins, or similar technologies.
  • Experience deploying virtual machines within VMware vSphere.
  • Working knowledge of routers, switches, firewalls, and virtual private network devices.
  • Understanding of TCP/IP routing and subnetting.
  • IAT Level II certification is required (Security+ and OS certification); a six-month waiver is authorized to obtain the OS certification.
  • Ability to work shifts covering a 24/7 operational environment, including weekends.
  • Ability to cover a rotating on-call schedule.

Nice To Haves

  • Experience with Nautobot, RHEL Satellite, InfoBlox DDI, or Red Hat Linux 8.
  • CompTIA Linux+, Red Hat Linux, or Microsoft Certified: Windows Server Hybrid Administrator Associate certification.

Responsibilities

  • Provide Tier 2 engineering operations support by identifying, triaging, and addressing outages, analyzing symptoms and potential root causes, implementing resolutions, and escalating to Tier 3 support when required.
  • Use advanced monitoring tools and processes to oversee network infrastructure and monitor the performance and availability of managed services and systems across multiple exchange points.
  • Perform day-to-day maintenance, fixes, configuration corrections, software and hardware updates, and deployments.
  • Adhere to system and operational reporting obligations.
  • Operate and maintain privileged access solutions.
  • Continuously verify failover processes and disaster recovery procedures.
  • Operate and maintain hardware upgrade processes and procedures.
  • Update and maintain software builds applicable to deployed equipment.
  • Operate and maintain asset management processes and procedures.
  • Operate and maintain configuration management.
  • Enact change management for the solution.
  • Operate and maintain existing incident management processes.
  • Keep equipment firmware, software updates, and patches current.
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