IT Systems Engineer
IVX Health•Brentwood, TN
•Hybrid
About The Position
IVX Health is seeking an IT Systems Engineer to help maintain, secure, and improve the technology systems that support our growing organization. This role combines hands-on systems administration, cloud management, advanced troubleshooting, and automation across our Microsoft 365, Azure, identity, endpoint, and infrastructure environments. The ideal candidate brings strong technical expertise, a security-first mindset, and a commitment to delivering reliable technology services across a multi-site healthcare organization. This is a full-time, hybrid position. This team member will be working on-site at our Brentwood, TN Corporate Headquarters a minimum of 3 days per week.
Requirements
- Strong hands-on experience administering Microsoft 365 and Microsoft Azure environments.
- Knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, virtualization, storage, and hybrid environments.
- Proficiency in PowerShell scripting, with experience in Microsoft Graph, Azure CLI, Python, or other automation tools preferred.
- Strong networking knowledge, including TCP/IP, routing, switching, VPNs, firewalls, wireless networks, and secure connectivity.
- Experience with system monitoring, patching, backup and disaster recovery, vulnerability remediation, and configuration management.
- Ability to troubleshoot complex technical issues across cloud platforms, identity, endpoints, servers, networks, and applications.
- Understanding of security best practices, least-privilege access, change control, and healthcare technology compliance.
- Strong communication, documentation, organization, and customer service skills, with the ability to manage competing priorities and support distributed teams.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and relevant experience.
- 3–5 years of progressive experience in systems engineering, cloud administration, or enterprise systems administration.
- Demonstrated professional experience administering both Microsoft 365 and Microsoft Azure.
- Experience supporting distributed users and business locations in a security-conscious environment.
Nice To Haves
- Experience with NinjaOne or a comparable remote monitoring and management platform preferred; healthcare, regulated-industry, acquisition integration, or multi-site operational experience is also beneficial.
- Experience using approved generative AI tools or copilots to support scripting, troubleshooting, documentation, and IT process improvement.
- Familiarity with Microsoft 365 Copilot, Copilot Studio, Azure AI services, or AI-enabled workflow platforms.
- Relevant Microsoft certifications, such as Azure Administrator Associate, Microsoft 365 Administrator, Endpoint Administrator, Identity and Access Administrator, or Azure Network Engineer.
Responsibilities
- Manage Microsoft 365 & Azure Environments: Administer and maintain Microsoft 365 services and Azure cloud resources, ensuring systems are reliable, secure, and aligned with business needs.
- Maintain Identity & Endpoint Security: Manage user access, authentication, permissions, device configurations, software deployment, and endpoint security to protect company systems and information.
- Support Enterprise Infrastructure: Install, configure, maintain, and troubleshoot cloud and on-premises infrastructure, including servers, operating systems, network services, and business applications.
- Monitor Performance & Resolve Complex Issues: Identify and address system performance concerns, lead root cause analysis, and provide advanced technical support to resolve complex incidents and prevent recurring issues.
- Strengthen Security & System Resilience: Maintain secure configurations, coordinate vulnerability remediation, support backup and recovery processes, and help ensure compliance with healthcare privacy and security requirements, including HIPAA.
- Improve Efficiency Through Automation: Develop scripts and automated processes to streamline system administration, improve consistency, and support operational reporting and troubleshooting.
- Document Systems & Deliver Projects: Maintain technical documentation, configuration records, and support procedures while collaborating with internal teams and vendors to implement technology improvements and transition new services into ongoing support.
Benefits
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
