IT Systems Engineer

CATAWBA INDIAN NATION•Rock Hill, SC

1d•$110,000 - $126,000•Onsite

About The Position

The Systems Engineer administers, maintains, secures, and improves the Catawba Indian Nation’s on-premises and cloud-based technology infrastructure. The role serves as a senior technical resource for Windows Server, virtualization, Microsoft 365, Azure, Active Directory, Microsoft Entra ID, backup and disaster recovery, and other core infrastructure services. The Systems Engineer collaborates with Information Security, Network, Applications, GIS, Help Desk, Gaming Commission, vendors, and departments across the Nation to maintain secure, reliable, and compliant technology services. The position also provides advanced technical support, contributes to infrastructure projects, and offers technical guidance and mentoring to IT personnel. The role has access to sensitive government, law enforcement, healthcare, gaming, employee, citizen, and other regulated information and systems. The employee must maintain strict confidentiality and comply with applicable security and regulatory requirements. The position requires successful background screening and drug screening, and may require after-hours support for critical 24/7 operations. Occasional installation, movement, or maintenance of infrastructure equipment may be required. The position is based at the Corporate Headquarters in Rock Hill, South Carolina, and is full time. The salary range is $110,000–$126,000 per year. Indian preference applies under applicable federal and tribal laws. A clean, valid state driver’s license and insurability under the Tribe’s insurance policy are required. CJIS certification may be obtained on the job; required CJIS certification and applicable Gaming Commission licensing must be maintained.

Requirements

Associate degree in Information Technology, Computer Science, Systems Administration, or a related field and at least 5 years of progressively responsible systems administration or engineering experience, or an equivalent combination of education, certifications, training, and professional experience.
Clean, valid state driver’s license and eligibility to be insured under the Tribe’s insurance policy.
Must successfully complete applicable background screening and drug screening for employment.
Must obtain and maintain required CJIS certification and applicable Gaming Commission licensing; CJIS certification can be obtained on the job.
Advanced knowledge of Windows Server administration, Active Directory, Microsoft Entra ID, Microsoft 365, and Microsoft Azure.
Knowledge of virtualization technologies, including VMware or comparable enterprise platforms.
Knowledge of cloud and hybrid infrastructure, identity and access management, server security, patching, backup, and disaster recovery.
Working knowledge of networking concepts and services, including DNS, DHCP, VPN, switching, VLANs, wireless networking, and firewalls.
Experience with PowerShell or other scripting and automation technologies.
Knowledge of infrastructure vulnerability management, security hardening, privileged access, certificates, and related security practices.
Understanding of applicable regulatory and security requirements, including CJIS/CHRI, HIPAA, PCI DSS, NIGC, and Gaming Commission requirements.
Strong troubleshooting, analytical, and problem-solving skills.
Strong organizational and project coordination skills, including the ability to manage multiple priorities and deadlines.
Strong written and verbal communication skills and ability to work effectively with technical and non-technical personnel.
Ability to maintain accurate technical documentation and exercise appropriate judgment when working with sensitive systems and information.
Must be available for after-hours support when necessary to maintain critical systems and 24/7 operations.

Nice To Haves

Microsoft Certified: Azure Fundamentals.

Responsibilities

Administer, maintain, monitor, and troubleshoot enterprise server infrastructure across on-premises and cloud environments, including Windows Server, physical and virtual servers, domain controllers, file and application servers, GIS infrastructure, and other critical systems.
Administer and maintain virtualization platforms such as VMware, including virtual machine provisioning, configuration, performance management, upgrades, migrations, and lifecycle management.
Manage Microsoft Azure, Microsoft 365, and related cloud services, including Azure infrastructure and platform resources, Exchange/Outlook, Teams, and other assigned services.
Administer enterprise identity and access services, including Active Directory, Microsoft Entra ID, hybrid identity environments, accounts, security groups, permissions, licensing, privileged access, and related controls.
Monitor and optimize infrastructure performance and availability, including system health, capacity, storage, alerts, resource utilization, and service availability; identify and resolve infrastructure issues and failures.
Manage infrastructure lifecycle activities, including installation, configuration, patching, upgrades, migrations, modernization, replacement, and decommissioning in accordance with IT standards.
Administer and monitor enterprise backup and recovery systems, troubleshoot failures, and conduct restoration testing to verify data recoverability.
Develop, maintain, and test disaster recovery and business continuity capabilities for critical infrastructure; participate in exercises, restoration activities, and corrective actions.
Implement and maintain infrastructure security controls, including system hardening, patches, encryption, certificates, service credentials, privileged access controls, and other security configurations in coordination with Information Security.
Support infrastructure-related cybersecurity activities, including vulnerability remediation, security investigations, assessments, and corrective actions affecting servers, cloud services, identity systems, and other infrastructure.
Provide backup and specialized support for network and enterprise technology services, including DNS, DHCP, VPN, switching, VLANs, wireless infrastructure, certificates, GIS servers, Gaming Commission systems, and other assigned technologies.
Coordinate with vendors, service providers, departments, and IT personnel on infrastructure solutions, licensing, maintenance, support, technical issues, requirements, and implementation activities.
Participate in infrastructure projects and technology initiatives, including implementations, upgrades, migrations, cloud modernization, and system integrations.
Provide advanced technical support and guidance to IT personnel and authorized organizational users; troubleshoot complex infrastructure issues, mentor Help Desk and other technical staff, and provide after-hours support for critical 24/7 operations as required.
Maintain technical documentation and operational standards, including system configurations, infrastructure diagrams, procedures, administrative records, knowledge-base resources, and technical standards; maintain current professional knowledge through training and development.
Complete applicable background screening and maintain required CJIS certification and applicable Gaming Commission licensing.
Occasionally install, move, or maintain infrastructure equipment as required.