IT Systems Engineer I

HENSEL PHELPSGreeley, CO
Onsite

About The Position

The IT Systems Engineer I role is to ensure the stability, integrity, and efficient operation of the in-house and cloud information systems that support core organizational functions. This is achieved by designing, building, managing, and supporting the infrastructure services that underpin all internal user services and services to the public. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

Requirements

  • College diploma or university degree in the field of computer science preferred, and/or 2+ years equivalent work experience.
  • Knowledge of infrastructure automation, monitoring, logging, reporting, and the ability to adopt industry best practices and build high-performance infrastructures that are self-healing, scalable & resilient.
  • Working knowledge of Azure cloud infrastructure with hands-on experience using Azure resources and Services. Also good knowledge of Platform Sizing, Infrastructure Cost Reduction
  • Basic knowledge in configuring Dell Server/Storage Hardware
  • Basic knowledge in setting up and deploying Forward/Reverse Proxies
  • Basic knowledge in VMware vSphere (6.x - 7.x) Hypervisor, including VMware NSX, Storage vSAN, and iSCSI targets
  • Microsoft DirSync/Azure AD Connect, DNS, DHCP, Active Directory, GPO, SRS, FRS, RADIUS, Microsoft NLB, Microsoft Failover Clustering, IIS, Microsoft PKI/CA/SSL certificate infrastructure
  • Microsoft RDS (Farms, RDSH, RDG, RDWA, NPS (CAP & RAP), RDCB, and UPD)
  • Microsoft SQL Database Administration (SQL queries, SQL PROCs, Database health maintenance, performance, backup, restore), SQL Server 2012, 2014, and 2019
  • Scripting in Python or a similar general-purpose scripting environment (VBS, PowerShell, and Batch/CMD scripting)
  • Windows Server 2012, 2016, and 2019 Datacenter OS level
  • Manage Exchange Servers 2016 and 2019 in DAG (Database Availability Group) environment (Client Access, Hub Transport, and Mailbox rules)
  • Good troubleshooting skills and root cause analysis
  • Help plan, maintain, and improve Infrastructure BCDR (Business Continuity and Disaster Recovery)
  • Strong system administration (Linux/Unix and Windows) at the command-line level
  • Ability to exercise independent judgment and act on it.
  • Excellent analytical, mathematical, and creative problem-solving skills.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Logical and efficient, with keen attention to detail.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Nice To Haves

  • Certifications in Microsoft Certified Windows Server Hybrid Administrator Associate, VMware VCA-DCV, or ITIL preferred.
  • Networking Knowledge (Preferred CCNA Level)

Responsibilities

  • Support and assist the IT Infrastructure Manager in the development of IT strategies in collaboration with the other IT team members, with a specific focus on infrastructure service delivery and life cycle management.
  • Implement and maintain policies and procedures set by the IT leadership.
  • Deploy, manage, and maintain the enterprise’s infrastructure, Business Continuity, and Disaster Recovery Plan set by the IT Infrastructure manager and IT leadership.
  • Prepare and ensure the accuracy of documentation, procedures, manuals, and help sheets for all IT infrastructure systems.
  • Support the development and implementation of the in-house and cloud Infrastructure systems projects and new technology installations.
  • Research cloud and in-house datacenter infrastructure products, services, and standards in support of IT infrastructure procurement and development efforts. Evaluate and recommend cloud/in-house hosted systems and solutions for purchase.
  • Write technical specifications for the purchase of infrastructure systems.
  • IT infrastructure. You can build, configure, administer, and support infrastructure technologies and solutions such as computing, storage, networking, physical infrastructure, software, COTS, and open-source packages and solutions, and virtual and cloud computing, including IaaS, PaaS, and SaaS.
  • Information security. You know about information security and the security controls that can be used to mitigate security threats within solutions and services.
  • Modern standards approach. You can discuss the central principles of modern standards approach, how they apply to the work they are undertaking; you can apply them under guidance.
  • Ownership and initiative. You will own an issue until a new owner has been found or the problem has been mitigated or resolved.
  • Problem solving. You can investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures.
  • Service focus. You can take inputs and establish coherent frameworks that work.
  • Systems design. You can translate logical designs into physical designs. You know how to produce detailed designs and document all work using required standards, methods, and tools, including prototyping tools where appropriate. You can design systems characterized by managed levels of risk, manageable business, and technical complexity, and meaningful impact. You work with well-understood technology and can identify appropriate patterns.
  • Technical understanding. You understand the core technical concepts related to the role and can apply them under guidance.
  • Testing. You can correctly test scripts under supervision. You understand the role of testing and how it works.
  • Troubleshooting and problem resolution. You can troubleshoot and identify problems across different technology capabilities.

Benefits

  • company-paid medical insurance
  • life insurance
  • accidental death & dismemberment
  • long-term disability
  • 401(K) retirement plan
  • health savings account (HSA) (HSA not available in Hawaii)
  • employee assistance program (EAP)
  • employee-paid enrollment in vision and dental insurance
  • paid time off beginning upon hire
  • annual bonus plan, subject to company and employee performance
  • company cell phone or cell phone allowance
  • vehicle or vehicle allowance
  • cost-of-living adjustment (COLA) may also be included
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