IT Systems Analyst

LBM AdvantageNew Windsor, NY
Onsite

About The Position

LBM Advantage, one of the nation's largest buying cooperatives in the lumber and building materials industry, is seeking an IT Systems Analyst to join our growing technology team. This role supports day-to-day business applications and ERP operations while contributing to long-term system modernization initiatives. Reporting to the IT Director, you will work closely with business stakeholders, technology partners, and fellow IT team members to investigate issues, improve processes, support applications, and identify opportunities to leverage technology more effectively across the organization.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field
  • 2–4 years of professional technology experience
  • Ability to create, read, modify, and troubleshoot basic SQL queries
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong customer-service orientation
  • Ability to learn new business systems and technologies quickly
  • Desire to build a long-term career supporting and implementing business technology solutions

Nice To Haves

  • Experience supporting an ERP system
  • Experience working directly with business stakeholders and end users
  • Familiarity with software development concepts, methodologies, or delivery processes
  • Experience participating in software implementation, enhancement, or modernization projects
  • Experience administering forms, workflows, or low-code platforms (Jotform experience is a plus)
  • Experience in IT operations support or software development
  • Exposure to Azure and Microsoft 365 administration

Responsibilities

  • Investigate and resolve ERP and business application issues
  • Create, modify, and troubleshoot SQL queries
  • Support reporting, data validation, and data integrity activities
  • Administer business applications, workflows, forms, and user access
  • Document business processes, procedures, and system configurations
  • Gather requirements and support process improvement initiatives
  • Assist with software implementations, enhancements, and modernization projects
  • Participate in testing, user acceptance testing, and solution validation
  • Support EDI processes and coordinate with internal and external stakeholders
  • Provide occasional end-user support, device deployment, and troubleshooting as needed
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