IT Systems Analyst

State of Montana • Billings, MT

13h • Onsite

About The Position

The IT Systems Analyst works within the Information Technology Bureau in the Montana Department of Corrections’ Director’s Office. This office provides critical support to the department’s executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today!
The IT Systems Analyst is a strategic leader responsible for aligning IT systems with organizational objectives. This role involves collaborating with managers to analyze, design, and implement system enhancements while ensuring data integrity. Key responsibilities include consulting with managers to understand system needs, gathering and analyzing user requirements, and working with business owners to expand or modify systems. The analyst researches new functionalities, conducts in-depth system testing, develops reports and data visualizations, and designs user acceptance test plans to validate that systems meet business requirements. The role may also include training users, creating documentation, developing scripts for process automation, and preparing cost-benefit analyses to support decision-making for upgrades or new systems.
In addition, the IT Systems Analyst oversees installation, configuration, customization, and testing for new, existing, or updated systems while maintaining close collaboration with vendors and supporting budget planning for technology initiatives. The analyst evaluates and implements technical tools to troubleshoot or enhance systems, stays current on emerging technologies to recommend improvements, and may lead or manage systems analyst projects in the absence of a designated project manager. Through proactive research, effective communication, and strong analytical skills, this position ensures technology solutions are optimized, efficient, and aligned with the organization's long-term goals.

Requirements

• Bachelor’s degree in computer science or related field
• Three years of relevant experience
• A total of five years of relevant experience may be substituted to meet these qualifications
• Alternative combinations of education and experience will be considered on a case-by-case basis.

Responsibilities

• Consulting with managers to understand system needs
• Gathering and analyzing user requirements
• Working with business owners to expand or modify systems
• Researching new functionalities
• Conducting in-depth system testing
• Developing reports and data visualizations
• Designing user acceptance test plans
• Training users
• Creating documentation
• Developing scripts for process automation
• Preparing cost-benefit analyses
• Overseeing installation, configuration, customization, and testing for new, existing, or updated systems
• Collaborating with vendors
• Supporting budget planning for technology initiatives
• Evaluating and implementing technical tools to troubleshoot or enhance systems
• Staying current on emerging technologies to recommend improvements
• Leading or managing systems analyst projects in the absence of a designated project manager

Benefits

• Competitive compensation
• Generous State of Montana Benefits
• May qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level