IT Systems Analyst I

Crane Company • Lynnwood, WA

1d • Onsite

About The Position

Crane Aerospace and Electronics has an exciting opportunity for a Systems Analyst I at our Lynnwood, WA or the Burbank, CA location. This is an on-site position that can sit in either location. The Systems Analyst I is an individual contributor who works under direct supervision and is responsible for testing, supporting and maintaining Crane AE Engineering tools and applications. This includes the fulfillment of, but is not limited to, creating new accounts, moving/changing accounts, transfer of accounts, and leave of absences as it pertains to network user accounts that live in Crane A&E’s Active Directory (AD), Azure Active Directory (AAD), and Sharepoint.

Requirements

• 1+ years of experience in system administration, including server application installations, configuration, and maintenance
• Technical knowledge of computer equipment operation, testing, and maintenance, software installation, upgrading, and support.
• Microsoft operating systems, computer deployments
• Strong customer service skills
• Strong problem solving and decision-making skills
• Self-driven and self-directed with a great attitude
• Excellent communication skills
• Strong interest in efficiency and continuous improvement
• Skilled in use of Microsoft Office products, Word, Excel, etc.
• High School Diploma
• This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Nice To Haves

• BS degree in Computer Science, Engineering or related field
• Previous experience with engineering tools

Responsibilities

• Provide Client Services support as assigned from ticketing systems, Hotline, or other methods.
• Act on ITSM incident and service requests that fall into Identity and Access Management ITSM queue.
• Fulfills end user requests that need access to respective / various enterprise applications and systems that interconnect and integrate with AD.
• Install and configure approved hardware and software in adherence to Crane Aerospace & Electronics policies.
• Purchase new/additional software licenses to match engineering requirements, usage, and ensure timely existing license renewal.
• First layer of support of IT Operations related questions and helps triage questions to more senior team members.
• Maintain Software Licensing records to ensure continued compliance with license terms.
• Create and maintain records relating to software purchasing, including order receipts, users, cost centers.
• Test and troubleshoot applications for assigned area utilizing the appropriate procedures and technologies.
• Interface with suppliers and users to ensure standard software and applications meet specified functional requirements.
• Support and maintain custom applications as well as support roadmaps for tools consolidation and upgrade.
• Provide support for project planning, implementation and training for new applications and upgrades.

Benefits

• Health care, dental or life insurance starting the first day of the month
• 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.
• 401k plan with company match
• eligible after 6 months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED