IT Systems Administrator

MPI Products•Knox, IN

6d•Onsite

About The Position

MPI is looking for an IT Systems Administrator to join our Knox, Indiana team and play a key role in keeping our manufacturing operations connected, secure, reliable, and running efficiently. This is a hands-on opportunity for an IT professional who enjoys solving problems, working directly with employees, and supporting technology in a fast-paced manufacturing environment. You will work closely with our Corporate IT Manager and plant leadership while having ownership of day-to-day IT support and systems at our Knox facility. If you enjoy a role where no two days are exactly the same, this could be a great opportunity for you.

Requirements

3+ years of hands-on IT support, systems administration, networking, or related experience, preferably in manufacturing.
High school diploma/GED required.
Experience with Windows, Microsoft 365, Active Directory, networking, hardware, servers, backups, printers, and troubleshooting.
Strong problem-solving and customer-service skills with the ability to prioritize production-critical issues.
Ability to communicate technical information clearly to both technical and non-technical employees.
Ability to work independently while partnering with Corporate IT and plant leadership.
Must be available for First Shift, with occasional on-call, weekend, shutdown, and emergency support.

Nice To Haves

IT, networking, cybersecurity, or related education preferred.
PLEX ERP / automotive manufacturing
IATF 16949, TISAX, cybersecurity, or ISO environments
Microsoft Entra ID / Active Directory / Group Policy
Network administration, virtualization, cloud services, and backup systems
Manufacturing equipment, barcode scanners, industrial printers, cameras, and shop-floor technology
PowerShell or IT automation
Cybersecurity, vulnerability management, and incident response
EDI, customer labels, traceability, and production data systems
CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar certifications

Responsibilities

Provide hands-on IT support for employees, computers, laptops, printers, barcode scanners, label printers, mobile devices, production terminals, and other technology.
Troubleshoot and maintain Windows workstations, servers, networks, Wi-Fi, switches, firewalls, VPN, DNS, DHCP, and related infrastructure.
Administer Active Directory, Microsoft Entra ID, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, user accounts, permissions, and security controls.
Support PLEX ERP and manufacturing systems, including production terminals, labels, scanners, transactions, reports, and user access.
Support shop-floor technology including production data collection, traceability, quality systems, inspection equipment, cameras, and manufacturing technology.
Manage employee IT onboarding and offboarding, including account access, equipment, software, and system permissions.
Monitor backups, assist with recovery testing, patching, cybersecurity, endpoint protection, and vulnerability remediation.
Respond quickly to technology issues affecting production, shipping, receiving, quality, payroll, and customer requirements.
Maintain accurate IT asset inventories, system documentation, network diagrams, licenses, equipment records, and change records.
Work with vendors, contractors, telecommunications providers, Corporate IT, and software support teams.
Help with new equipment installations, technology projects, manufacturing launches, upgrades, and continuous improvement.
Train employees on technology, cybersecurity, PLEX, and proper support procedures.
Support company requirements related to IATF 16949, cybersecurity, audits, data protection, and controlled manufacturing records.