IT Systems Administrator
About The Position
We are seeking an organized and dependable IT Systems Administrator to join our team. In this role, you will be responsible for managing and maintaining our internal IT systems, ensuring smooth operations and supporting our mission to expand access to healthcare transportation. You will work alongside a passionate team of problem-solvers, contributing to the modernization of a mission-critical platform and driving innovation in a fast-moving environment. This is an opportunity to take on new challenges, expand your skills, and make a significant impact in a profitable, capital-backed company with ambitious growth targets.
Requirements
- 2–4 years of experience in corporate/internal IT, systems administration, or IT support.
- Hands-on experience administering business SaaS tools (Google Workspace admin or similar).
- Experience managing computers and devices (MDM, imaging, hardware lifecycle, and RMA).
- Strong understanding of user accounts and access management.
- Solid networking basics (TCP/IP, DNS, DHCP, VPN, TLS).
- Strong troubleshooting skills and the ability to work on your own.
- Clear communication with both technical and non-technical people.
Nice To Haves
- An information security background — experience working with (or as the contact for) a security team or provider; a security certification such as Security+ is a plus.
- Experience with SOC 2 or similar compliance programs.
- Familiarity with HIPAA — we handle protected health information (PHI).
- Salesforce administration experience.
- Stripe Billing or other payment-platform experience.
- Experience with Rippling (HR, device management, and single sign-on).
- Familiarity with access-policy concepts in AWS or another cloud.
- Scripting for automation (Bash, Python, or PowerShell).
- Familiarity with ITIL practices.
- Experience supporting a remote or distributed workforce.
- Vendor and IT asset management experience.
Responsibilities
- Administer business SaaS tools (Google Workspace admin or similar).
- Manage computers and devices (MDM, imaging, hardware lifecycle, and RMA).
- Manage user accounts and access.
- Troubleshoot network issues (TCP/IP, DNS, DHCP, VPN, TLS).
- Provide IT support to users.
- Manage vendors and IT assets.
- Support a remote or distributed workforce.
- Ensure security and compliance with policies.
Benefits
- Competitive pay with annual bonus opportunity
- Medical insurance with employer contribution
- 100% employer-paid dental and vision plans
- Paid time off, holidays, and flexible core business hours
- 401(k) retirement plan with company match
- Company paid parking in a covered parking garage
- Professional development opportunities, including training and conferences
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
