IT Systems Administrator

Sparrow Company LLC • El Paso, TX

12d • $30 - $33

About The Position

A dynamic and growing business services company in El Paso is seeking a highly skilled and proactive IT System Administrator to manage its technology infrastructure. The ideal candidate will bring strong technical expertise, especially in Office 365 and Windows OS, and thrive in a fast-paced setting where they may support strategic IT initiatives and executive-level users.

Requirements

• Must have a minimum of five (5) years’ experience supporting Windows Operating Systems, especially Windows 10 and 11.
• Must have extensive expertise in Microsoft Office 365 (Outlook, Teams, Excel, Word, PowerPoint) & deep familiarity with Windows OS (10 & 11).
• Experience in hybrid environments (on-prem/cloud) with a focus on Azure.
• Strong working knowledge of VMware virtualization platforms.
• Proven ability to manage multiple priorities while maintaining high service levels.
• Ability to lift, carry, push, and pull up to 40 pounds.
• Applicants may be subject to a background check.
• A pre-employment drug screening is required as a condition of employment.

Nice To Haves

• Bachelor’s degree in computer science, information technology, or related field preferred.
• Experience providing IT support to executive-level users highly preferred.
• Must have Strong interpersonal and customer service skills.

Responsibilities

• Maintain and administer Active Directory and user account access.
• Provide expert-level support for Microsoft Office 365, including Outlook, Teams, Excel, Word, and PowerPoint.
• Manage and monitor Windows 10 and 11 environments, ensuring reliability and compliance.
• Support hybrid infrastructure with a focus on Azure cloud and VMware virtualization.
• Assist with upcoming IT projects, including a company-wide PC refresh and RingCentral phone system implementation.
• Implement system enhancements and upgrades to improve network performance and security.
• Administer backups, recovery processes, and virus protection protocols.
• Maintain system documentation and support ticket tracking.
• Evaluate new product releases for compatibility with existing systems.
• Collaborate with internal teams and vendors for issue resolution and IT strategy.
• Ensure compliance with internal IT policies and security protocols.
• Provide high-touch support to company executives with professionalism and discretion.
• Participate in after-hours and weekend support as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level