IT Systems Administrator

NIC Global • Gallatin, TN

11d • Onsite

About The Position

NIC Global is a single-source manufacturer providing turn-key mechanical and electromechanical assembly, expert sheet metal fabrication, and global sourcing of metal and plastic components. We provide products to great customers such as Philips, PACCAR (Kenworth & Peterbilt), Schweitzer Engineering Laboratories, Physio Controls, and Leviton to name a few. Our growing company employs over 600 people in Washington, Tennessee, Ohio, and Texas. Come work with us and experience our fun atmosphere that provides a great place to work and grow your career. Employees are celebrated through quarterly employee appreciation events, holiday parties, cook outs, company gifts, and various other employee events and recognition programs. We feel that great companies value their employees, and those employees are vital to the overall success of the entire organization. In addition to an outstanding company culture, NIC Global offers other great benefits including: Eligible for insurance 1st of the month after 30 days, including: Choice of two health insurance plans Employer paid employee dental Insurance Employer paid life insurance, AD&D, and long-term disability plans Vision Insurance Additional Life Insurance Accident insurance Critical illness insurance Federal health and dependent care savings accounts (FSA) Eligible after 6 months: 401(k) plan, with employer match Tuition Reimbursement Other benefits include PTO accrual of 80 hours in the 1st year, increasing with length of service milestones and 80 hours of holiday pay per year. Maintains and supports IT infrastructure and services to facilitate the day-to-day operations of manufacturing. Maintains and coordinates upgrades of various systems (Citrix, Microsoft Exchange, Network services and hardware, shop floor, and third-party platforms). Support hosted services, network monitoring and management across all facilities. Design/architect network, disaster recovery, LAN/WAN monitoring/troubleshooting, documentation/recordkeeping, help supporting and configuration of routers/switches/firewalls, and other network equipment.

Requirements

• Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or 10+ years of work experience.
• Proven experience as a System Administrator, Network Administrator or similar role
• Must have knowledge of commonly used concepts, practices, and procedures in a Windows AD network that has wired, wireless, thin, fat, and remote clients.
• Has knowledge of commonly used IT concepts, practices, and procedures.
• Knowledge of data backup/recovery systems
• Ability to create scripts in PowerShell.
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills with both production employees and corporate managers
• Team oriented, willing to contribute and learn
• The ability to work under general supervision in a dynamic environment
• Ability to manage multiple projects and priorities
• Customer service approach with strong organizational skills
• ERP experience (preferably in a manufacturing environment)

Nice To Haves

• Python is a plus but not a requirement.
• Experience with ERP systems (Infor)
• Exchange On Premise migration to Microsoft 365
• Familiarity with PLC’s
• Experience with EDI concepts, workflow, and data transformations
• Familiarity with EDR, XDR, & MFA

Responsibilities

• Troubleshoot issues and outages
• Evaluate and maintain network performance and services to maintain standards
• Support Tier I helpdesk on an as needed basis
• Perform problem-solving tasks when alerted by a user or monitoring system
• Execute complex analysis and resolution of a broad scope of system issues
• Administers Microsoft Exchange, Citrix, and other production facing technologies.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network services, AD, and VoIP services
• Installation & support for all network components, including switches, routers, firewalls, VPN concentrators, and VoIP Services
• Manage, maintain, and test backup and recovery services
• General understanding of ISO 27001 standards and its application practices and principles as they relate to your job responsibilities.
• This position may require travel to other facilities on a quarterly basis.

Benefits

• Choice of two health insurance plans
• Employer paid employee dental Insurance
• Employer paid life insurance, AD&D, and long-term disability plans
• Vision Insurance
• Additional Life Insurance
• Accident insurance
• Critical illness insurance
• Federal health and dependent care savings accounts (FSA)
• 401(k) plan, with employer match
• Tuition Reimbursement
• PTO accrual of 80 hours in the 1st year, increasing with length of service milestones
• 80 hours of holiday pay per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level