IT Systems Administrator (Windows, Zscaler, Solarwinds)

NTT DATA Services•Washington, DC

28d•$91,872 - $137,808•Onsite

About The Position

Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Travel is estimated to be 5%.

Requirements

High School Diploma
Minimum 4 years of experience implementing and supporting Windows Servers and PCs.
Experience with SolarWinds, Zscaler, and M365 Suite administration
Ability to obtain/maintain a Public Trust clearance

Nice To Haves

Experience scripting or otherwise automating routine processes.
Knowledge of and experience with Active Directory and Group Policy, DHCP, DNS, Azure, file shares, print servers, and other Windows Server services.
Experience creating and editing GPOs
Ability to review and edit DNS and DHCP entries
Advanced experience (e.g., deployment, configuration, maintenance) with imaging platforms such as SCCM and Intune
Experience with asset management and tracking for hardware devices e.g., PC, Laptop, and Apple iOS devices
Experience with PowerShell scripting language editing and creation
Experience creating, editing, and troubleshooting virtual machines
Ability to create and maintain clear and concise documentation
Bachelor’s degree in Computer Science or IT-related field.

Responsibilities

Installing, configuring, and maintaining operating system workstations and servers, including web servers.
Performing software installations and upgrades to operating systems and layered software packages.
Scheduling installations and upgrades and maintaining them in accordance with established IT policies and procedures.
Monitoring and tuning the system to achieve optimum performance levels.
Ensuring workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
Ensuring data/media recoverability by implementing a schedule of system backups and database archive operations.
Supporting media management through internal methods and procedures or through offsite storage and retrieval services.
Developing and promoting standard operating procedures.
Conducting routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Developing and maintaining a comprehensive operating system hardware and software configuration database/library of all supporting documentation.