IT & Systems Administrator

Quantum-Art•Goleta, CA

11d•Onsite

About The Position

Quantum-Art is a full-stack quantum computing company focused on the development of cutting-edge quantum computing systems based on trapped-ion technology, covering both hardware and software domains. We’re looking for a versatile and hands-on IT & Systems Administrator to be our first dedicated IT hire. This role combines day-to-day IT support (helpdesk) with broader systems administration responsibilities. You will own the company’s IT infrastructure end-to-end, ensuring reliability, security, and scalability while supporting a highly technical team. This is a unique opportunity to build IT foundations from the ground up in a deep-tech environment.

Requirements

5+ years of experience in IT support and systems administration
Strong hands-on experience with MS and Linux environments
Experience with cloud platforms (AWS)
Familiarity with networking fundamentals (DNS, VPNs, firewalls)
Experience with identity management and SaaS administration (e.g., Okta)
Ability to troubleshoot a wide range of technical issues independently
Strong communication skills and a service-oriented mindset
A self-starter who thrives in ambiguity and takes full ownership
Someone who can balance quick fixes with long-term scalable solutions
A pragmatic problem-solver with strong attention to detail
A collaborator who can work with both technical and non-technical teams
Fluent in English

Nice To Haves

Experience in startups or as a first/sole IT hire
Familiarity with high-performance computing (HPC) environments
Experience supporting engineering or research teams
Knowledge of security frameworks (SOC 2, ISO 27001)
Scripting skills (Bash, Python)
Experience with MDM tools (e.g., Jamf, Kandji)

Responsibilities

Design, implement, maintain, and scale internal IT infrastructure across Linux, Microsoft, AWS, and on-prem environments.
Administer Linux systems, including patching, security hardening, CVE remediation, OS upgrades, DNS, DHCP, and core infrastructure services.
Manage VMware vSphere / ESXi environments, including clusters, lifecycle management, upgrades, and virtualization platform maintenance.
Manage server, storage, and virtualization infrastructure, including RAID, vSAN policies, Dell servers, firmware, capacity planning, performance tuning, and resilience.
Monitor infrastructure performance, uptime, reliability, availability, disaster recovery, and business continuity.
Administer FortiGate firewalls, VPNs, routing, VLANs, VIPs, HA, segmentation, and datacenter connectivity.
Maintain networking services and infrastructure, including switches, Wi-Fi, office connectivity, DNS, DHCP, and redundancy.
Troubleshoot infrastructure, network, and security issues, including root-cause analysis and operational support.
Implement IT security best practices, including endpoint security, patching, MFA, access controls, MDM, encryption, antivirus, and hardening.
Support vulnerability management, CVE remediation, risk assessments, incident response, and compliance readiness such as SOC 2 / ISO 27001.
Own IT procurement, hardware, licenses, vendors, inventory, and asset lifecycle management.
Evaluate, procure, deploy, and manage Dell servers, employee devices, peripherals, and infrastructure hardware.
Provide day-to-day IT support for employees across hardware, software, access, network, VPN, Slack, Microsoft Suite, and internal tools.
Manage onboarding and offboarding, including accounts, devices, permissions, and access control.
Maintain IT documentation, procedures, and knowledge base.
Partner with R&D and business teams to support specialized infrastructure and computing needs.
Help define IT policies, processes, tools, and roadmap as the company grows.
Balance quick fixes with long-term scalable, reliable, and secure solutions.