IT Systems Administrator Senior-Infrastructure & Ops

City of Austin•Austin, TX

3d•$80,490 - $107,309•Hybrid

About The Position

This position is an expert in a focused technology. Using comprehensive knowledge and competency, this position performs duties to support the research, evaluation, and recommendation of software and hardware products, and maintenance and development of the organization's enterprise level information technology (IT) systems operation. The role will be a key member of the storage team, within the Enterprise Infrastructure Group, which is responsible for operation of two major platforms: Enterprise storage and data protection under NetApp and Rubrik, and Server and desktop virtualization under VMWare and Citrix. This team also handles ServiceNow tickets for those systems and services. This role will provide engineering and operational support for the above solutions, as well as assist EIG and other technology teams as needed.

Requirements

Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
Experience may substitute for education up to four (4) years.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of infrastructure technologies.
Knowledge of application and/or operating systems.
Skill in mentoring and monitoring daily work activities of others.
Skill in documenting and maintaining complex application and process or configuration information.
Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments.
Skill in installing and maintaining applications, operating systems, or equipment.
Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions.
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to view the big picture when involved in a project and make decisions.
Ability to quickly become familiar with emerging technologies.
Must reside in the state of Texas.

Nice To Haves

Extensive experience in an enterprise storage solution environment
High level experience with data protection backup and restore solutions
Experience with project management.

Responsibilities

Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications.
Establishes and implements IT policies, governance, standards, and security.
Makes independent decisions for procurement of technical solutions in their focus area.
Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance.
Assists in planning, designing, procuring and delivering software and hardware purchases.
Ensures appropriate product specifications.
Provides costs analysis.
Installs new specific software releases and/or upgrades including researching, testing and implementing new technology.
Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance.
Communicates and interfaces with members of the IT, vendor, and user communities.
Provides technical or project leadership, training, and guidance to others.
May provide leadership on work assignments.