IT Systems Administrator I

Maven Group Solutions•McLean, VA

6h•$54,090 - $84,445

About The Position

Maven Group, LLC. was formed to bring experience fueled ingenuity to advancing our customer missions and goals through strategic use of technology. We have developed a niche for bringing an independent, informed perspective to assessment of our customer's infrastructure, innovative portfolio solutions, and targeted support for the implementation of those solutions. An IT System Administrator I who thrives on ensuring systems are operational, reliable, and well-maintained, supporting future growth requirements as technology evolves.

Requirements

Knowledge of system architecture, server administration, and security best practices.
Understanding of IT organization's goals, objectives, and operations.
Experience with current system/services design, lifecycle, and development practices.
Ability to assist with preparation of system/services designs, workflow plans, and reports.
Basic technical knowledge of IT systems and services.
Competent in using ticket and inventory systems.
Able to exercise independent judgment and take action.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
High attention to detail and quality control.
Highly self-motivated and directed.
Ability to prioritize and execute tasks under pressure.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Ability to communicate effectively, orally and in writing.
Ability to establish and maintain effective working relationships.

Responsibilities

Assisting with development of gap analysis of systems, services, and user requirements.
Assisting with development of system design documentation.
Using standard templates to generate technical documentation.
Conducting research to keep current on technologies and methods.
Troubleshooting and resolving simple technical problems with enterprise systems.
Complying with server inventory and change management procedures.
Performing system troubleshooting to isolate and diagnose common network and server problems.
Maintaining knowledge of security measures to protect sensitive data.
Assisting in evaluating systems/services for alignment with business needs.
Assisting in ensuring proposed/purchased solutions are compatible with infrastructure.
Sharing troubleshooting lessons learned with other staff.
Producing maintainable and reusable documentation of production systems/services.
Adjusting existing systems/services as needed.
Using test plans to trace functionality back to requirements.
Performing functional tests on systems/services.
Collaborating with coworkers to increase architecture knowledgebase.
May assist with inventory, assembly, installation, and configuration of server hardware/software.
Supporting systems authentication and authorization (user accounts).
Referring major hardware/software issues to higher-level technicians.