IT System & Microsoft 365 Administrator
About The Position
We’re looking for an experienced and solutions-oriented IT Systems & Microsoft 365 Administrator to support and scale our corporate technology environment as we continue to grow as a leading fintech organization. This role will focus on Microsoft 365 administration, endpoint management, network infrastructure, security operations, and IT automation across multiple office locations. You’ll serve as the senior technical escalation point for our Helpdesk team while partnering closely with vendors and internal stakeholders to improve reliability, security, and employee experience. This is an excellent opportunity for someone who enjoys balancing hands-on technical work with infrastructure planning, process improvement, and cybersecurity initiatives.
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field required
- 2 to 4+ years of experience in Systems Administration, Microsoft 365 Administration, or advanced IT Operations roles
Nice To Haves
- Relevant technical certifications preferred, such as Cisco CCNA or equivalent networking certifications
- Microsoft Azure certification preferred, such as AZ104 Microsoft Azure Administrator Associate or similar cloud administration credentials
- Microsoft, CompTIA, Cisco, or Jamf certifications
- Strong experience supporting enterprise level Microsoft 365 environments, including user administration, security, collaboration tools, and troubleshooting
- Experience supporting fintech, financial services, or regulated environments
- Familiarity with security operations, SIEM tools, or compliance frameworks
Responsibilities
- Administer and optimize our Microsoft 365 environment including Exchange Online, Teams, SharePoint, and OneDrive
- Manage Azure AD / Entra ID, Conditional Access policies, and identity security controls
- Support email security, data protection, and compliance initiatives
- Develop PowerShell automations for user management, reporting, and operational efficiency
- Support and improve office network infrastructure across multiple locations
- Partner with external IT vendors and MSPs on firewall, routing, VPN, and network configuration projects
- Assist with change management and infrastructure documentation
- Help maintain secure and scalable systems that support business growth
- Serve as the Tier 3 escalation point for complex IT issues
- Manage and improve endpoint management tools including Microsoft Intune and Jamf Pro
- Create documentation and best practices to support Helpdesk operations
- Mentor junior IT team members and help improve troubleshooting processes
- Respond to security incidents and support ongoing cybersecurity initiatives
- Assist with phishing simulations, employee security awareness efforts, and endpoint compliance
- Monitor infrastructure performance and investigate system alerts or anomalies
- Lead or support IT projects such as office expansions, system migrations, and infrastructure upgrades
Benefits
- 100% paid medical and dental insurance for employees and dependents
- Vision insurance
- 401(k) match
- Commuter benefits for NY positions
- Short-term disability coverage
- Generous time off that increases with tenure
- Paid parental leave
- Personal days
- Sick time
- Volunteer days
- Company holidays
- Fitness and wellness benefits
- Pet insurance
- Tuition reimbursement
- Catered breakfast (every Monday)
- Catered lunches (every Friday)
- Fully stocked kitchens
- Monthly happy hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
