IT System Administrator (Burlingame)

Peak Energy•Burlingame, CA

22d•Onsite

About The Position

Peak Energy is looking for an IT System Administrator to be the primary hands-on IT owner in our Burlingame office. This is a classic IT support role focused on keeping our engineers and business teams productive — end-user support, workstation and endpoint management, SaaS administration, office infrastructure, and light physical infrastructure work like network cable runs and AV setup. You'll support a fast-growing team of hardware, software, cell, and manufacturing engineers with real workstation and infrastructure needs — CAD workstations, high-compute environments, engineering tooling, and modern collaboration platforms. You'll also partner with the Sacramento site (where an IT System Administrator handles factory infrastructure) to ensure our systems, security, and identity infrastructure work seamlessly across sites. This role reports to the Senior IT Manager and works closely with the People team, Facilities team, and site leaders across the company.

Requirements

4+ years of hands-on IT experience, ideally in a fast-growing company or engineering-heavy environment.
Strong end-user support skills — laptop imaging, endpoint troubleshooting, help desk operations.
Solid working knowledge of networking basics — Wi-Fi, switches, VLANs, DHCP/DNS — and comfort with light physical work (cable runs, terminations, AV setup).
Deep familiarity with Azure/Entra AD (or equivalent SSO), and modern MDM/endpoint tools (Intune).
Comfort supporting engineers with meaningful compute/workstation needs (CAD, hardware development, high-performance computing).
Practical familiarity with security fundamentals — endpoint protection, patching, access controls.
Excellent communicator who's calm under pressure and warm with users.
Willingness and ability to be onsite in Burlingame 4-5 days per week.

Nice To Haves

Prior IT support experience at a Series B/C hardware startup or engineering- focused company.
Experience contributing to SOC 2 or ISO 27001 audits is a plus.
Certifications: Recent CompTIA A+/Network+/Security+, ITIL, or similar.
Scripting or automation skills (PowerShell, Python, Bash) for repetitive IT tasks.

Responsibilities

Serve as the primary IT support contact for Burlingame employees: help desk, laptop and workstation provisioning, imaging, endpoint management, and on-site troubleshooting.
Manage the equipment lifecycle — procurement, asset tracking, retrieval, refresh cycles — across a growing employee population.
Own new-hire IT onboarding and departing-employee offboarding in partnership with the People team.
Support executives, engineers, and business teams with responsive, high-quality service.
Maintain Burlingame office infrastructure: network, Wi-Fi, VoIP, printers, AV / conference rooms, and physical security systems.
Perform light cable runs and terminations for network drops, AV, and workstation setups as the office layout evolves.
Coordinate with Facilities on office moves, expansions, and new-hire desk setups.
Administer our SaaS stack — Entra AD, Atlassian , and the software tools we use across engineering, business, and operations.
Support identity and access management: SSO (Okta or similar), MFA, provisioning/deprovisioning, and access reviews across our SaaS ecosystem.
Enforce endpoint compliance — patching, encryption, MDM policies — across all Burlingame devices.
Support the company's readiness for c ompliance frameworks — evidence gathering, access reviews , control operations.
Enforce access controls, password policies, and least-privilege access in partnership with the Senior IT Manager.
Manage day-to-day relationships with IT vendors and MSPs; escalate to the Senior IT Manager on contracts and larger commitments.
Partner with the Sacramento IT System Administrator to keep corporate systems, security, and identity infrastructure aligned across sites.
Support our Broomfield office on IT needs as .