IT System Administrator 1/2 (Server Automation Specialist - 04-1024)

State of Alaska • Anchorage or Juneau, AK

8d • Hybrid

About The Position

This position is open to Alaska Residents only. Join the Team That Power’s Alaska’s Digital Backbone! OIT presents a rare opportunity to join the Datacenter Server Patching and Management Team for a dedicated individual to help maintain and enhance Alaska’s enterprise server management systems. This position is flexibly staffed—whether you’re starting fresh or bringing existing expertise, we have a structured training and development plan to help you advance to a journeyman-level role. Verifying servers performed expected tasks during the maintenance windows. Checking enterprise systems to proactively catch issues before they propagate, primarily related to patching server operating systems and the underlying hardware. Investigating operational or security issues. Creating scripts and automation to fine-tune processes implemented through the enterprise server management systems. Providing insight and guidance for the team to focus on problem areas. If you’re eager to learn, grow, and make an impact, we’ll provide the tools and support you need to succeed. IT is an ever-changing landscape and as you develop your skills, you’ll have the chance to expand your responsibilities and work on larger, more complex issues, including troubleshooting server operations, monitoring server and storage hardware for potential issues, implementing and managing Hyper-V virtualization, creating operational reports for ongoing processes, and occasionally removing or installing physical equipment from customer locations. The Office of Information Technology (OIT) provides enterprise IT solutions to the State of Alaska. Our vision: One Government, empowered by innovative technical collaboration. Our aim: Reduce complexity, improve efficiency, and encourage creativity to securely provide better government services to all Alaskans. For more information on the Office of Information Technology, see https://oit.alaska.gov/about-us

Requirements

• Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment.
• Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.
• Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.
• Training in computer science, information technology, or system administration – or a similar field or professional experience – that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools.
• Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.

Responsibilities

• Verifying servers performed expected tasks during the maintenance windows.
• Checking enterprise systems to proactively catch issues before they propagate, primarily related to patching server operating systems and the underlying hardware.
• Investigating operational or security issues.
• Creating scripts and automation to fine-tune processes implemented through the enterprise server management systems.
• Providing insight and guidance for the team to focus on problem areas.
• Troubleshooting server operations.
• Monitoring server and storage hardware for potential issues.
• Implementing and managing Hyper-V virtualization.
• Creating operational reports for ongoing processes.
• Occasionally removing or installing physical equipment from customer locations.

Benefits

• Diverse training platform in many areas in support of your career goals.
• Competitive salary.
• Solid benefit package that includes retirement plans (with employer contributions).
• Health insurance for medical/dental/vision (with employer contributions).
• Group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed