IT SYSTEM ADMINISTRATOR

Inteplast Group•Lolita, TX

8d•Onsite

About The Position

The IT System Administrator provides technical assistance and support to end users and is responsible for maintaining the company’s computer systems, servers, networks, hardware, software, and Microsoft 365 environment. This position analyzes user and business requirements, plans and implements technology solutions, troubleshoots technical issues, maintains documentation, and resolves hardware, network, and application problems.

Requirements

Bachelor’s degree or higher in Computer Science, Management Information Systems, or a related field. An equivalent combination of relevant education and experience may be considered.
Windows Server administration
Network administration and troubleshooting
Microsoft SQL Server database administration and support
Microsoft 365 administration
Installation, configuration, and support of computers, servers, printers, and other IT equipment
Strong communication skills
Innovative thinker
Strong problem-solving skills
Ability to work well in a team environment
Strong customer service and technical support skills
Ability and willingness to explore new technologies that improve the efficiency and reliability of the manufacturing environment.
Flexible, able to manage multiple assignments, and capable of working within established deadlines.
Highly motivated, team-oriented, attentive to detail, and equipped with well-developed problem-resolution and organizational skills.
Consistent, dependable attendance
Willingness to accommodate non-standard work hours as necessary.
Capable of effectively managing job-related stress and fostering productive workplace interactions.

Nice To Haves

Knowledge of VB.NET and/or C# programming is preferred.
Previous IT experience in a manufacturing environment is preferred.

Responsibilities

Install, configure, maintain, monitor, and troubleshoot servers, computers, network equipment, printers, and other IT hardware.
Administer Windows Server, Active Directory, Group Policy, file shares, user accounts, permissions, and related systems.
Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
Maintain and troubleshoot network infrastructure, including switches, wireless access points, firewalls, VPN connections, and network cabling.
Monitor system performance, availability, backups, security, and storage capacity.
Troubleshoot and resolve hardware, software, application, database, and network-related issues.
Support Microsoft SQL Server databases, scheduled jobs, backups, permissions, and related applications.
Assist with debugging, enhancing, and maintaining existing applications written in VB6, VB.NET, and C#, as required.
Assist with application development and SQL programming when necessary.
Install, configure, update, and support business and manufacturing software.
Maintain system documentation, hardware and software inventories, network diagrams, and standard operating procedures.
Help prepare standard operating procedures (SOPs) for company software and IT systems.
Evaluate, purchase, configure, and deploy IT hardware and software.
Coordinate with users, vendors, and other IT personnel to resolve technical issues and implement technology projects.
Provide end-user training and technical support.
Follow company cybersecurity, data-protection, backup, and disaster-recovery procedures.
Provide after-hours or emergency support when necessary.