IT Sustaining Project Manager

Allegion•Remote, Indiana, IN

1d•Remote

About The Position

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

Requirements

Minimum of 5–7+ years of experience leading Infrastructure and Operations-related projects.
Proven experience working in a fast-paced, global.
Bachelor’s degree preferred (Information Technology or related discipline).
Proven experience working in a fast-paced, global, matrixed environment with teams across different time zones and cultures.
Hands-on knowledge of cloud and on-premises infrastructure (servers, networking, storage).
Familiarity with vulnerability scanning, threat mitigation, and industry security frameworks (e.g., NIST, ISO 27001).
Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid) and business analysis frameworks.
Proficient in PM software/tools and foundational Excel skills (data deduplication, filters, pivot tables, VLOOKUPs/XLOOKUPs).
Strong analytical and problem-solving abilities, focusing on driving results, achieving project objectives, and understanding the financial impacts of IT operations.
Ability to identify issues and generate solutions using root cause analysis.
Exceptional communication and team management skills.
Ability to translate complex concepts and communicate effectively across all levels, tailoring messaging for both technical and non-technical roles.
Strong customer service orientation and interpersonal skills.
Ability to manage multiple priorities simultaneously.
A curious, hungry attitude with a passion for continuous learning and improvement.

Nice To Haves

PMP, Scrum Master (CSM), or relevant security credentials (e.g., CompTIA Security+, CISSP) are highly preferred.
Familiarity with emergent technologies and/or demonstrated experience leveraging AI tools to improve PMO efficiency is a strong plus.

Responsibilities

Lead and manage the overall planning, execution, and delivery of infrastructure refreshes, enhancements, and cybersecurity remediation roadmaps.
Track project scope, timelines, budgets, and resource allocation while strictly adhering to Global Portfolio Management processes and lifecycle gate criteria.
Track commit dates versus actual delivery, proactively identify risks, and escalate critical issues to leadership when necessary.
Ensure Business Value and Outcome targets are clearly defined, and Value Realization is monitored throughout the project lifecycle.
Provide accurate, timely, and relevant project documentation and status reporting.
Partner with Security, Infrastructure, and Architecture representatives to ensure the technical alignment of proposed solutions.
Assist in managing ongoing vulnerability remediation and system patching efforts.
Monitor operational metrics to identify recurring infrastructure bottlenecks or security gaps.
Maintain compliance standards, system documentation, and audit readiness for IT operations.
Facilitate discussion, decision-making, and conflict resolution among infrastructure engineers, cybersecurity analysts, and business leaders.
Act as a servant-leader by removing impediments and guiding the team through problem-solving to ensure alignment between team members and stakeholders.
Develop and implement change management strategies to ensure smooth project implementation, user adoption, and organizational readiness.
Collaborate closely with IT procurement regarding purchase orders and invoice approvals as needed.
Assist in business analysis, requirements elicitation, sourcing, and asset management activities.
Perform other duties as assigned to support PMO objectives.