IT Support Technician
About The Position
At Varda, we're building the first routine industrial operations in space — and we need our technology to be as reliable as our rockets. As an IT Support Technician, you'll be the person who makes that happen on the ground. You'll own the day-to-day technology experience for engineers, manufacturers, and operators working on cutting-edge spacecraft, keeping every endpoint, application, and network running at mission speed. If you thrive in fast-moving environments, love solving problems across a diverse tech stack, and want your work to directly support humanity's expansion into space, this role is for you. This is a full-time, exempt position at our El Segundo headquarters.
Requirements
- 2+ years in an IT support or systems administration role.
- Proficiency with macOS and Windows endpoint administration — imaging, configuration, and troubleshooting.
- Working knowledge of Okta and Active Directory.
- Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, Wi-Fi.
- Strong communicator who can engage technical and non-technical stakeholders equally well.
- Self-starter who manages competing priorities without dropping the ball.
- U.S. citizen or lawful permanent resident (ITAR requirement).
Nice To Haves
- Jamf Pro experience for macOS fleet management.
- Familiarity with zero-trust architectures and Zscaler ZPA/ZIA.
- Exposure to AWS and SaaS administration.
- Experience with NIST 800-171, CMMC, or ITAR compliance frameworks.
- Background in a high-growth startup or aerospace environment.
Responsibilities
- Provision, image, and support macOS and Windows endpoints across the organization — hardware, software, and everything in between.
- Administer Jamf and ThreatLocker to maintain endpoint configuration, patching, and security compliance.
- Own the user lifecycle in Okta and Active Directory — onboarding, offboarding, access provisioning, and SSO management.
- Support core tools including Google Workspace, Microsoft 365 GCC High, Jira, Confluence, Slack, and Smartsheet.
- Maintain conference room AV, office networking (Cisco Meraki), and physical security systems (Kisi, Envoy).
- Monitor and respond to security alerts from CrowdStrike and Zscaler, escalating incidents as needed.
- Manage secure access workflows and credential tooling via 1Password Business.
- Support compliance efforts across Vanta, ITAR, and GCC-High requirements.
- Maintain asset inventory from procurement through disposal.
- Build and maintain IT documentation, SOPs, and knowledge base articles in Confluence.
- Write scripts (Bash, PowerShell, Python) to automate provisioning, reporting, and routine operations.
- Own special projects end-to-end, delivering on time with minimal oversight.
Benefits
- Exciting team of professionals at the top of their field working by your side
- Equity in a fully funded space startup with potential for significant growth (interns excluded)
- 401(k) matching (interns excluded)
- Unlimited PTO (interns excluded)
- Health insurance, including Vision and Dental
- Lunch and snacks provided on site every day. Dinners provided twice a week.
- Maternity / Paternity leave (interns excluded)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
