IT Support Technician (Northern NJ Area)
About The Position
Proactive Technology Management is looking for an experienced IT professional in the Northern NJ area to join their team. This role is for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs. The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. The company offers a defined, upward career path with opportunities for increased money and responsibility. This position involves working closely with a single client supporting multiple locations around Totowa/Paterson/Newark. The role is a hybrid schedule, with most troubleshooting handled remotely with on-site visits as needed. The position requires a strong grasp of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. Key areas of knowledge include troubleshooting, implementation, and installation.
Requirements
- 5+ years of Office 365 and Windows Server experience
- 5+ years of Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
- 5+ years of Network Setup experience (installing AP's, switches, and firewalls)
- Extensive experience in virtualization and networking
- Above and beyond customer service skills
Nice To Haves
- Bachelor's degree
- IT-related certifications
- MSP Experience
- Dental IT Experience
Responsibilities
- Setting Up Customer Networks (cloud to keyboard)
- Windows Server Installation
- Configuration Maintenance
- Ongoing Support (access points, firewalls, and switches)
- Remote troubleshooting of client, as well as on-site when required
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Dental & vision insurance
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
