IT Support Technician - Mission Support Centers North - Louisville to Fort Collins Area
About The Position
Are you ready to bring your professional talents and Catholic faith together to make a true difference in the world? The Archdiocese of Denver is seeking an IT Support Technician to join our growing Mission Support Center Teams (MSC) to support our parishes, schools, and employees in Northern Colorado. Our team will support parishes and schools from Louisville in the south to Fort Collins in the north, while advancing our mission to rescue all people in Jesus Christ for the glory of the Father. Initial 5 weeks of training will be in Denver at the John Paull II Center for the New Evangelization, but following training, work will be based out of various parishes and schools in Northern Colorado.
Requirements
- Be a fully initiated Catholic in communion of the Catholic Church and intentionally loving out the five precepts of the Church (CCC 2041 – 2043).
- Align with the values and mission of the Catholic Church.
- Customer-focused with a passion for troubleshooting and assisting with technology, proficient in configuring and deploying desktops, laptops, and operating systems (Microsoft, Apple, Google Classroom), with a strong understanding of software and installation procedures.
- Resourceful problem solver, flexible and detail-oriented with the ability to manage multiple tasks, committed to confidentiality, integrity, and team excellence, and an effective communicator with strong documentation and project management skills.
Nice To Haves
- Associates Degree in Technology or related field preferred.
- 2-5 years of experience in technology and customer services preferred.
Responsibilities
- Provide tier 1 support for software, desktops, laptops, and network systems, including installation, troubleshooting, and repair of computers, printers, and related equipment, while coordinating with vendors for repairs as needed.
- Propose and implement technology enhancements, collaborate with the IT team on solutions and process improvements, and assist with managing and documenting IT projects.
- Prepare technology site opportunity assessments, report on daily accomplishments and project task completion, and communicate project status. Excellent communication skills are needed to keep the team lead, team members, and parish/school leaders properly informed.
Benefits
- Comprehensive health, dental and vision coverage options
- Virtual care with MyCatholicDoctor.com
- Alternative Care coverage options for Chiropractic/Acupuncture/Spiritual Care/Massage Therapy/Naturopathy.
- Natural Family Planning up to $500 per year for education, supplies, and materials.
- Maternity Management Program Guidance and educational materials
- Parental Leave
- Generous Paid Time Off: 22 days starting (accrued) + 18 paid holidays (including the full week between Christmas and New Year’s.
- Retirement Plan: Annual Employer Contribution of 6% of salary to retirement plan plus employee deferrals.
- Employer-Paid Life Insurance, and Short & Long-term disability
- Catholic Biblical School: Free and discount courses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
