IT Support Technician
Adelphoi Village Inc•Latrobe, PA
2d•Onsite
About The Position
Adelphoi USA Inc., a leading youth-focused nonprofit with 700 employees and a 50-year legacy, is seeking an Entry-Level IT Help Desk Technician to join our dynamic team. This is the perfect opportunity for someone eager to launch a career in information technology and gain hands-on experience in a supportive environment.
Requirements
- General knowledge of desktop computing, operating systems, and network connectivity.
- Strong problem-solving skills and the ability to ask insightful troubleshooting questions.
- Education, degree, or technical training in information technology.
Responsibilities
- Respond to phone calls and emails to create or review service tickets.
- Troubleshoot issues related to software, security, hardware, and network connectivity.
- Collaborate with the IT team on computer upgrades and infrastructure maintenance.
Benefits
- Comprehensive benefits: health, dental, vision insurance.
- 403(b) retirement plan with company match.
- Disability and life insurance.
- Relaxed work environment.
- Generous paid time off—up to 4 weeks after two years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
