IT Support Technician

CPI Card Group • Las Vegas, NV

2d • $21 - $24

About The Position

Overview: To monitor network and data security against malicious breaches as well as prevent accidental errors, conduct, investigate and correct issues as they arise.

Requirements

• Flexibility in multitasking
• Excellent problem-solving skills
• Minimum 2 years’ experience t roubleshooting software and hardware, along with solid understanding and experience in SQL fundamentals query writing & reporting.
• Basic PowerShell (general programming skills) – is a plus
• Excellent communication skills including written (emails) and oral
• Customer service attitude, able to recognizing the needs of the customer
• Highschool education or equivalent.

Nice To Haves

• Associate or above degree preferred.

Responsibilities

• Discover and learn how our data system integrates with our unique manufacturing processes.
• Review and respond to data integrity monitor reports and correct issues as needed.
• Create and/or update training procedures for data integrity corrective procedures.
• Perform audits and protected data integrity
• Review & respond to requests asking for help, investigations or ad-hoc reports. (Emails, Sales Force Cases, Jira Tickets, walk-ins)
• PC Maintenance (as required)
• Restore backups
• Replace & test hard drives
• Replace & test peripherals

Benefits

• Medical
• Dental
• Vision
• Life
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees