Temporary IT Support Technician

Greater Lawrence Technical School • Andover, MA

15h • Onsite

About The Position

Working in conjunction with the IT Department Staff, the Summer IT Support Technician(s) will complete high-priority tasks such as installing new equipment, servicing staff and student laptops, and completing infrastructure projects. Up to 40 hours per week (Summer 2026), $25.00/hr.

Requirements

• High school diploma or equivalent required.
• Demonstrated experience with basic computer troubleshooting (hardware/software).
• Familiarity with Windows and/or Chrome OS environments.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Reliable, punctual, and detail-oriented.

Nice To Haves

• Prior experience in a help desk, IT support, or educational technology environment.
• Technical certifications such as CompTIA A+, Google IT Support, or similar are a plus.
• Familiarity with educational software and systems (Google Workspace for Education, learning management systems, etc.).

Responsibilities

• Assist with the setup, maintenance, and troubleshooting of computers, printers, projectors, and other classroom technologies.
• Respond to help desk tickets, emails, or in-person requests in a timely and professional manner.
• Document issues and solutions in the help desk tracking system.
• Collaborate with the IT team on ongoing projects and technology rollouts.
• Install and terminate a Cat6 Ethernet cable
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees