IT Support Technician II
VetJobs•Odessa, TX
•$45,000 - $60,000
About The Position
The IT Support Technician II provides technical support and assistance to departments, faculty, staff, and students in the use of basic hardware and some software, including support and maintenance. The position also specializes in hardware and software relevant to its department or unit.
Requirements
- Bachelor's degree with coursework in computer science, MIS, IT, or a related area, plus one year of related full-time paid experience; alternatively, a combination of related education and/or experience totaling five years.
- Applicants are subject to a criminal background check after a conditional offer of employment and before employment can be confirmed.
Nice To Haves
- Experience with multiple operating systems, including Microsoft Windows and Apple Macintosh.
- Recognized certification in PC support; CompTIA A+ and Microsoft qualifications are preferred.
- Advanced experience in network domain environments.
Responsibilities
- Collaborate with other departmental and school IT staff to meet their needs within IT OP and procedures.
- Log into the phone system and be ready to receive calls.
- Promptly answer calls presented to the technician through the phone system.
- Assist in developing IT policies, procedures, and service goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
